Serving Rochester, NH and surrounding areas
Approved
In business since 2017
Free estimates
Small jobs welcome
"I want to first say that i am not the type of person who often writes reviews, guilty to say even for good experiences. I could not do that for this experience i had with Kacena Site Work. This summer (2023) I unfortunately had my septic system fail. If you were like me and instantly hit Google looking for "the best septic system install near me" and began reading reviews. I will literally save you multiple hours searching and multiple call backs for quotes. I have a family of 5 and to be without the use of the bathrooms and laundry would have been borderline a post apocalyptic scene. I submitted requests on a few of the companies that came up as well as Angi. Darryl was the first who called me, also in less than an hour from submitting a quote request. He came over that night after working another job to take a look and then go over the process. I would run out of space writing about everything throughout this process from start to finish so I will basically hit what it is important, at least what was to me. Darryl was beyond transparent with his pricing, the price he quoted was the price. Regardless of what happened there would be no "unexpected price increases for complications etc". He was sympathetic to the impact to my family with this crappy situation and though he had other active jobs, made mine a priority as well. He made the entire process stress free and overly communicated every step, dates and times when the engineer was coming, equipment arriving, materials being delivered, hours and days of work to be accomplished, inspections and was accommodating to any conflicts on our end during that time line. His work was beyond top notch and fast. My neighbors came down after it was completed and wanted to know who I hired because they couldn't believe how quick that was done from when they saw a giant mound of dirt and a hole in my yard, to hydoseed being sprayed. I cannot express how unbelievably happy with deciding to use Kacena Site Work. My only experience was for a septic replacement, but he obviously does a lot more. I will not ever consider using anyone else for any outside site work other than Darryl and I have only been recommending him to friends and family. If you need work done that is within his scope, you will not get a better product, nor simplified, financially fair experience going with anyone else. Thank you again Darryl and I look forward to the next project of leveling out my property."

















