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"The owner Eric was very responsive. He came over to measure and give me a quote very quickly and was able to have the work done the next morning. Kyle and Charlie that did the work did a good job, were professional, did clean work. They did a good job helping me understand the process."

"I reached out to Liam to to possibly hire him to remodel two bathrooms for me. He came over to look at them and sent me an estimate. There were a few items we had discussed that were wrong on the estimate, and there were also a few new (minor) items we hadn’t discussed I wanted to add into scope, so I set up a follow up phone call with Liam. While on the phone with Liam, I had asked if he was licensed as a Construction Supervisor, which I read on Mass.gov was a requirement for my project scope. Liam said he was and when I asked for him to provide his license # when he sends me the revised estimate, he agreed to do so. (For context behind my request, Mass.gov had only showed his HIC license but not a CS license, and the phone rep I had spoken with also confirmed he was not licensed a CS. But I wanted to give Liam the benefit of the doubt…perhaps the license was not listed under his name, but maybe a partner name). The morning after our phone convo, I received this text from Liam: “Good morning, After speaking with you yesterday morning I've decided I do not want to do the project for you, I wish you all the best and finding another contractor. But I'm clearly not interested.” Huh? What the heck is this about? Since Liam didn’t give me the reason why he “clearly wasn’t interested” and when I responded to ask, I found he had blocked me from contacting him. I strongly caution anyone considering Liam to hire. This experience leaves me to believe he is not an honest, trustworthy, or legally qualified professional. He most surely does not have the CS license he claimed he has and was forced to bail on the project since he knew he couldn’t back up that claim with a license #. Liam evidently had no respect for me as a person. If he did he would have given me the common courtesy of the reason for his sudden loss of interest (or leave me the ability to respond to him to ask). I feel I dodged a bullet by doing some basic due diligence before hiring him (as I have done for every contractor I have hired for my projects in my 20+ years of owning a a home.) I strongly suggest that you think twice before contacting Liam for work to be done. Is this how YOU want to be treated? Is this someone you want to entrust your time and hard earned money to?"

"Newbridge Contracting did an excellent job. Tiles look fabulous and they even put a sealer in a section of our foundation and floor that has leaked in the past. Had a few very heavy rains and no problem! They also fixed tiles in the shower, small job but very needed. Excellent work."

"When we decided to finish the large basement of our ranch-style home, Lancaster Home Remodeling was on our list of businesses to consider. Upon our contacting John and Kim, we secured an appointment in the near future for John to go through our basement with our architect after he finished up work for the day on his then-current project. At this initial appointment, John asked detailed questions, making sure that he understood everything about the project which our architect had planned. John and Kim were clear that they would not be able to start construction for several months because of John’s current project’s timeline. However, the work in our basement began in very close proximity to their original estimate of when they expected that it would. When construction began, John worked diligently and methodically. Everything he did —from insulation and framing, to boxing out for pipes, to installing subfloor and prepping for flooring and blue board installation —seemed to take as long as it needed to in order to be done right; then he moved on. He kept us informed of the process as he went along, and was consistently on the job when he said he would be. The other specialists he hired to do other aspects — electrical, plumbing, plaster and paint, and tile for a bathroom, worked quickly, and to date it appears they have done an excellent job. He introduced us to businesses in the area which offered a customer friendly experience in terms of selecting tiles, paint, and bathroom fixtures. And where he offered advice in these areas, he understood that every homeowner has their own style and preferences, and directed his his counsel towards brands that would offer diverse selection and high quality. Personally, after numerous conversations with them, we found both John and Kim to be affable and people-friendly. John was always happy to explain what he would be doing next, and why he did what he did in terms of his construction techniques. Our experience has left us far more than satisfied with our experience with Lancaster Home Improvement, and shows that John and Kim run their business with professionalism, expertise, and a true pride in the work which they do. We unreservedly recommend them for your own project, and will continue to work with them as our own needs arise."

"Over charged my father for a backwater valve repair gave him an invoice with no specific breakdown on the job that was done. Had to request for a breakdown invoice Charged him $4k for a 4 hour job that was not done properly as the basement re flooded again. Gave me a run around for 3 weeks to get a breakdown on the invoice. As you can see from the screenshot.poor work Watch out for these guys. They don’t get the job done and they overcharge. We had to also pay for their the permits they were suppose to already have. And also pay for the rental truck and fuel! Second image is from the basement re flooded again after work was done"

"Patrick was great. He pulled a Rat from my kitchen line so great service!"

"Fantastic team 2 Heat pump installations Optimized for rebates Love it"

"Sebastian and his team remodeled our kitchen, and were extremely professional, finished the project ahead of schedule, and couldn’t be happier. Very enjoyable to work with, and easy to communicate for scheduling. Would highly recommend to anyone!"

"We hired Suburban Homeworks for a basement renovation. Louie and his team were punctual and professional, handling unexpected changes well. They stayed within our budget, offering useful design advice. The project was completed on time, and we're satisfied with the quality of work. Recommended for reliable, high-quality renovations."