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"Quick and professional job"

"The work was done with speed and proficiency. Ray and his worker were courteous and professional, kept me informed throughout the job and met my expectations."

"Let me preface this review by saying: I will gladly follow-up and change this review should the conclusion of my furniture buying experience with Whit-Ash Furnishings be better than it has been so far. My wife and I were back at her home town on Lake Murray and were looking for a new bedroom set. I am an officer in the Army, newly stationed at Ft Bragg, NC and we had our entire house put together aside from our master bedroom. Her family had bought from Whit-Ash so we gave it a shot. After looking at all of the selections, we bought a new bedset for just over $2k and added in an additional delivery fee to have the furniture delivered to our house at Ft Bragg. The furniture was purchase on Dec 30th, and we were told that it would be delivered in just over three weeks on January 23rd. We were excited because they said they would give us a “special” delivery fee since i was in the military, and gladly handed over the nearly $2,600.00. Fast forward three weeks and we had heard nothing about our furniture, and it has been very clear that the “special delivery fee” for being in the military was in fact just a “cheap delivery fee, so we can change our mind on the delivery date”. Our furniture was supposed to be delivered tomorrow, and we had not heard anything from Whit-Ash on a delivery confirmation. Finally, I called the store and after about 10 minutes on the line my order was finally recovered in paper form after digging around. All I was told is “sorry your salesman didn’t tell us, so it will he delivered in another week”. Mind you— I start a covid quarantine next week prior to leaving for a 5 week long army reconnaissance course. So cheers to sleeping with our laundry on the ground and on an old mattress for another seven days. It is obvious that our salesman only cared about the commission from the sale and not the follow-through to make sure the customer is taken care of. I would love to change my review, but I have no furniture and a lack of $2,600 in my bank account."

"Some of the worst service and product I have ever received. Drapes did not fit the windows after the roomsbeautiful "specialists" did their measurements. Drapes arrived crumpled into a small box- which require professional steaming and ironing to straighten. Even so, they tell me if can do it myself, and the drapes looks even worse after ironing. The lining that THEY selected for me looks like reflective trash bags up in my windo from outside. I also expressed concern that I should only get one window treated first as a test, before committing to all 5- and the roomsbeautiful agent persuaded me to just do all 5. So I spend 2000 on these Drapes, which I will never in a thousand years put up in my home. And they won't accept refunds, and they only take zelle payments which cannot be reversed or argued. So WARNING: do not trust this company, and do NOT give them your money!!!"