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"The customer service was excellent! Our product turned out even better than we anticipated. The installation process was super convenient and worth every penny!"

"Replaced window frame post termites. First visit they opened the area and found larvae. Extended area making it easier for exterminator to treat rather than finishing the job. Came back after the treatment and completed the job."

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"Excellent experience from sales to installation. Robert was personable and thorough and was able to accommodate our need for quick installation. The team that installed the flooring were professional and worked hard. They encountered unexpected problems, but got them resolved right away. Part of the floor had to be sanded to eliminate uneven spots and they quickly got it done. They pointed out a floor-installed elec. outlet that had been covered by carpet and advised how to make it safe, even bringing in their own electrical guy to rewire it. Even though they were not installing carpet, they brought in someone who worked with carpeting to deal with a peripheral carpet issue. There was no extra charge for these two people coming out to ensure everything was done perfectly. They did a great job. I would recommend this company and those installers to anyone."

"He got the wood we wanted, stained and finished. It, then installed it beautifully,
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"On time and friendly. Explained how to care use the blinds."

"It is a waste of money. The great majority of people are not going to find any value out of the service. If you need design consultation, you need a full service consultation. If you already have knowledge and experience, and you just need to get a few ideas, then you don't need to pay for that. You can just get a magazine or a book since you already have the knowledge of basic designs in your head or a little bit of experience. To have someone call you and give you information over the phone, you are not getting the personal service that you need. You may as well take the money $49 and apply it to something else like getting someone else to come out and give you the service that you need. Because, you are not getting much, you are not getting anything at all. They are going to have you do the work. After talking to them and I was talking to other home designers, I found out that that was a waste of time and waste of money. I gave them a C because they didn't fail at what they do but they don't offer any value for what they do. There's not much value to it. The cost was fair. They didn't do a terrible job and the cost isn't terrible, it was only $49. It just has a very low value. For responsiveness I gave them a B because they will answer your phone and answer your emails."

"It went fine, however, I was told the job would take roughly 8 hours for 1 person. It ended up being 15 hours, partly with a second handyman. So it was twice as much as we were expecting, and the price is already pretty high. Also, the second handyman brought an extra piece of siding that was not needed. We had already purchased a piece and had it painted, ready to install. So that was an unnecessary added expense. But I guess it's ok as we'll probably need it at some point in the future. What was really weird is that the same mistake happened when we had a piece of siding replaced a few years ago! Overall, they did a good job though, despite the cold weather."

"Wilson was very helpful & caring about my situation. He tried his best, but wasn't able to fix. My lock on front door was Baldwin brass & very intricate & too expensive to replace. I had to hire someone else to fix that was familiar with this lock."

"It was a pleasure to work with Mike and the crew. Before ground was broken Mike listened to my expectations and saw my vision. 
He came back with detailed sketches and ideas for the construct that I absolutely loved!
As the project progressed, if I felt that any adjustments or changes needed to be made, it was never an issue in getting 
resolution to my satisfaction.
I especially liked the fact that the contract had a timeline spelling out exactly what was to be completed, when and the amount due for each step along the way.
The crew was reliable and did professional work.
Mike truly takes pride in his Company's work and customer satisfaction. He even helped me out in resolving a problem I was having with a local roofing contractor.
I now have a beautiful 4 Season room that I have gotten many compliments on!!
I would definitely recommend Nu-Face of Pa for your home project.
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