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"Yet again I schedule an appointment almost 3 months out and again there are no show. We have spent thousands over the years with John Henry and I've had them come out to do everything but this past year they do nothing but cancel on us they don't show up when we have the schedule appointment. In the last year their customer service and reliability has gone down considerably and I cannot in good faith recommend this company to anybody. We pay a monthly service to have them come out and it is not worth it. And then when you try to speak to somebody on the phone they just act like they don't care. People take time off of work to schedule an appointments around what works for them!! They are way over priced, and always try to sell you new equipment when there's nothing wrong with what you have!! "

"The installer was knowledgeable and professional."

"I do not hesitate to call Hawks for any heating and plumbing service. Hawks installed two high efficiency heat pump / furnace systems in our house two years ago. After planning, the work was completed within one day, all old equipment hauled away, and both areas left spotless. Both systems are providing excellent heating and cooling without the inefficiency and noise of the old systems.. We have had no reason to call Hawks back except to do annual service. I recently called Hawks to troubleshoot a blockage in our septic system. Within the hour, Scott had arrived, found the blockage, and cleared the system. Much appreciated! Thanks to Shelly and Scott! Shelly, Dave Sr.., and Dave Jr. are all a pleasure to work with"