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"Sal was timely, honest, and communicated his arrival times very well. Would hire them again for appliance repair."

"Jose did a great job at repairing our dishwasher. He was quick and efficient, and very fairly priced. "

"This was my 2nd time using this company. They were on-time, very professional, explained everything I needed to know, and did an excellent job."

"Appointment made for day requested. That day received early reconfirmation, then received call when plumber 20 minutes away. Upon arrival Ian explained options available, and possible procedures. He was professional, friendly, and cleaned everything up before leaving."

"Let us preface our review by saying we have an older home which had very specific needs and limited space to work with. It should also be noted that all of these projects needed to be precisely timed around a concurrent foundation repair (I-beams encased in concrete being placed along all of the walls in our basement). Over this past year, Chapman Brothers completed the following repairs for us: -conversion from oil to gas heat (steam oil boiler to gas combi unit - all in one boiler/water heater) -oil tank/water heater removal -steam pipe removal along all walls in the basement -removal of steam pipes and conversion to pex water lines to all radiators throughout our home -chimney liner install -complete air conditioner/condenser replacement/associated electrical work -duct repair -sewer line replacement -2 sump pump replacements (1 with complete battery back up system and pipe repair) -plumbing for washing machine relocation -water main pressure regulator and shut off valve replacement -gas line relocation to accommodate the angle irons needed for the foundation repair -sill **** replacements ...and I probably forgot a thing or two... Reliability, communication and punctuality were key to working alongside the foundation repair company, gas company, water company and town - all while allowing us to keep our sanity through such a big repair. The concurrent foundation repair made this a complicated and unique project to begin with, and our living in the home with a 1.5yr old while all this was going on just made it that much more interesting. For example, most of the plumbing needed to be temporarily installed before putting in the final piping, so we could live in our home while this all went on. Chapman went out of their way to make this happen with no interruptions in gas/water/waste removal service. Also, ultimately all the plumbing/gas lines needed to be run around or over the i-beams placed along the walls-but neatly-so we didn’t waste too much space because we were refinishing the basement again. Some work needed to be slightly altered and redone after we hit some “bumps in the road” with our other repairs. Annoying but true, and without hesitation or complaint, Chapman redid the things we needed redone. We had a 1.5yr old running around and they worked around and humored him every chance they had. Needless to say, there were a lot of factors that made our project anything but easy for anyone. But Bill, Tom and team did everything they could make all of this as easy as possible. They were thorough, organized, productive, clean, punctual, patient, reasonable, flexible, and most importantly honest and kind. Their attention to detail still impresses us. Who knew plumbing could be so clean and organized?! Melissa in the office was also really great with scheduling - super organized, patient and accommodating, it helped with all of the coordination involved with the project. The clever ways the guys found to work with what we had with was impressive / in-and-of itself. Further, these guys didn’t come in here trying to sell any fancy fixes or promise us the world. They came with obvious years of experience and, frankly, just helped us make everything work the best way it could for us and our specific situation. There’s something to be said about having a job done correctly, but it’s something totally different being able to say you had it done right the first time (Any homeowner who has had subpar work done knows exactly what I mean by this.). Bill and his team became a huge part of our lives over this past year and we respect them and their work more than we can say. These guys had countless hours of work ahead of them yet never hesitated to stop and answer a question we had or offer a suggestion on a way to make our project work better and within our budget. They were punctual, used their time wisely and productively, yet didn’t rush in and out carelessly. What I think is even more important to emphasize is that I can honestly say I trust chapman brothers. As a homeowner I would typically feel vulnerable saying that about a contractor, but not for a second when it comes to Chapman. They are good, honest people who show absolute pride and craftsmanship in their work. They have something many people don’t; years of skill and experience under their belts along with pride in their work. They aren’t rushing around to make the next dollar. They do quality work and find themselves with clients for life. They are most definitely experts in their field. Needless to say, my family and I will be lifetime clients of chapman brothers and will continue to refer them to everyone we know."

"They were able to put us in their schedule quickly and gave good recommendations about fixing the problem. They were very professional and completed all of the work efficiently. Appreciate their eye to the details."

"Outstanding Service Beyond Expectations NYKB’s customer care is nothing short of exceptional. Long after our gorgeous kitchen was installed—and even though it was technically out of warranty—the team went above and beyond when a handle came loose on our dishwasher panel during the installation of a new appliance. Their response was swift, professional, and incredibly thoughtful. This experience is a testament to NYKB’s commitment to quality, attention to detail, and unmatched follow-up service. No matter how small the task, they treat it with the same care and precision as a major project. A truly top-tier company from start to finish—and beyond!"

"Overall it worked out well he was on time diagnosed the problem in freezer, said a particular part needed to be replaced he stated he might have one in truck he went and looked, fortunate he had one, he proceeded to remove parts from inside freezer I had already lost all of my food so unit was empty, I asked a few questions, didn't ask whether part was new reconditioned or whatever I assumed it would last more than 9 months though. The Pro from Majestic was friendly and knew what he was doing When all was said and done I paid him in cash approximately 240.00$ plus a small tip anyway, I would like to have him come back and take a look at the fridge, (maybe if you mention I gave him a bottle of wine as a Thank You. He'll remember me) I remember his name was Sean, Anyway I really don't want any problems I'm a senior citizen I just can't afford a new refrigerator If something can be arranged it would be wonderful. I appreciate your help and patience in this matter. Also I took photos of inside of freezer while he had his tools in the freezer, 3 to be exact but I am not tech savy soI don't know how to upload pictures. I can however send via e-mail so if there's an interest in them please don't hesitate to e-mail me.Thank you, Respectfully B Martino"