Get matched with top fridge, freezer or ice maker repair or service pros in Livingston, MT

"Overall experience was positive. The diagnosis was good and only required a $15 part that was able to install myself. My frig is working great. While my total cost for the repair was $80 which included the $35 diagnostic fee, the lowest other price quote was over $400. I am very pleased with this new type of appliance repair. I will be recommending this my family and friends."

"I had a question about microwave repair. He answered all my questions and was extremely knowledgeable and helpful. Unfortunately new parts are no longer available for model in question. He gave me part # if I wanted to call around for a used part somewhere. Got lots of good info."

"I wish I had used these people earlier. I ordered a part for my dryer and was able through their instructional video to fix it myself. Let me tell you I am "mechanically challenged" in just about every way. LOL I may have cut myself through my own stupidity but I did it. it was easy and I did not have to pay a repair man for a simple fix. Thank you so much!"

"Great! The first shelf arrived looking as if a bicycle ran over it and the shelf was broken. I contacted Appliance Zone, they immediately replaced the shelf. The new shelf arrived quickly and I did not have to go through hoops to get it handled, it was wonderful. They even followed up to make sure it went well. Great customer service shows up best when things go wrong. They handled quickly and painlessly. THANKS!!!"

"Used Jonny's several times over the years and am happy with the service. I always go back. (Mac has done our repairs and is very good)"

"The last visit on Thursday the 4th of December 2014, the display area and right portion of an almost brand new (2013) upgraded gas range had been damaged by tenants.  <br /> I contacted Brittnie (sp?) at Ducello's and provided the model number.  To save a trip, she asked if I would take a picture on my cell phone and send to her so they could replace the part without a visit, which saved me money.  She ordered the parts which were difficult to find and back ordered.  She also knew the repair had to be made within 30 days of the tenant moving out (per Montana Law).  It took almost 30 days for this part to arrive (extremely rare...).  When the part arrived, she had Brent come out and replace it. <br />   <br /> I don't believe any other appliance repair shop would care about a schedule we needed to keep (law-security deposit), but they did and worked hard to make sure the repair happened. <br /> Ducello's have repaired washers and dryers, stoves, refrigerators for us and always treated us reasonably.  I was telling the girls at American Bank about how wonderful Ducello's was when I was in the bank yesterday.  One of the ladies said her mother (who recently passed) wouldn't allow any other appliance repair people in her home, and she lived in ENNIS, MT.  That's a little bit of a drive.  <br /> I am grateful that we still have small and professional businesses in the Gallatin Valley that we can truly count on and actually build relationships with.  This business treats its customer's the way businesses here did 100 years ago.  They care about the customer!  Things have changed in the Gallatin Valley and it's a relief to know we still have businesses like this to provide good, Old Fashioned Service.  <br /> Thank you to Brent and the wonderful staff at Ducello's.  Deborah... <br /> PS:  I LOVE ANGIES LIST! <br />"

"Very Happy with all the work he does for us… great at communicating if parts are needed and repairs them quickly! Super customer service."

"This is not a whole house home warranty as listed by Angie's List.  They only cover electronics and some appliances. <br />"

"When I called B and B to ask about pricing and schedule an appointment the lady who answered was a bit curt at first. The man who came out was nice enough but smelled strongly of cigarette smoke which bothered me as I have a toddler and was pregnant myself. He quickly diagnosed the problem and gave an accurate estimate for repairs. We scheduled a time for him to come back once parts were ordered. He didn't show up at the scheduled time and when I called to find out what had happened, the same abrupt office manager that I spoke with before gave me the technicians cell number. I thought it odd that she wouldn't just call him herself. Turns out the technician misunderstood the appointment time and would come over layer in the afternoon. I has specifically scheduled the time before my toddlers nap so that the sounds of him working wouldn't wake her. Turns out he came during nap time anyway. It only took him about 15-20 to put in the new part for my dryer and he was on his way. The end cost was exactly as he had quoted. <br /> <br />"

"When the oven broke, Hi Tech got a technician out with a couple hours to look at things. The tech was unable to fix it within a time frame that Hi Tech felt was fast enough so to make sure I wasn't without an oven they simply ordered me a new one. What more can you ask for? There was no "we need to order parts" or "we need to get another tech out who maybe knows more about this model." None of that. They couldn't fix it on the first trip so let's order a new one, take care of the customer, and the contractor can refurbish the original oven on his own time and do with it as he needs. Every time I've contacted Hi Tech they have moved mountains to make sure I'm taken care of...even in cases where their warranty didn't cover whatever was going on they have helped negotiate lower prices and have helped coordinate routine maintenance. This is a big issue that I think a lot of people take for granted. Hi Tech, like any home warranty company, is NOT responsible for routine maintenance. We as homeowners have to take care of our homes, appliances, water heaters, HVAC systems etc. We can't expect Hi Tech to fix issues that are a result of our own lack of maintenance. We have to do our part and I have been incredibly grateful for Hi Tech's willingness to help coordinate that routine service. When it's time to have my HVAC system looked at, I call Hi Tech and they coordinate a service visit. I pay a preferred rate to the contractor and I know that I'm doing my part under the warranty to ensure that if issues do arise I'm covered. There was one issue that was not covered under the warranty because I had not had my HVAC inspected in over a year. In that case, Hi Tech worked with the contractor to 1. get out to my house IMMEDIATELY to address the major issue 2. work with me and the contractor to ensure I was paying the lowest possible price. I've never had a warranty company advocate for me in this way. Most of the time if something isn't covered you get a "sorry we can't help you" kind of response and that's the end of that. Then we're on our own to find a repairman and deal with whatever comes. Not so with Hi Tech. They are with me every step of the way, on the phone coordinating everything between me and the contractors. Of all the companies out there I have found Hi Tech to be the easiest to deal with, the most straightforward and professional, and who have the nicest, hardworking contractors. They even provide a plan that includes basic issues related to the exterior of the home, another plus that distinguishes them from other companies. Again though, don't expect them to replace your roof for you. That's not what they do but if you're maintaining things and you have a covered issue, there will be no problems in working with Hi Tech to address whatever is going on. If it's not covered, expect them to go the extra mile to make sure you get what you need done by honest people you can trust."