Get matched with top sewer main clearers in Lockport, NY

"Had broken sewer pipe connecting from our house towards street. They were very responsive, came on time, worked all day in the rain, and dealt with unexpected complications super competently (basically sewage was flowing in the wrong direction from the town towards our property, and they had to coordinate with the town and approach it with more complicated technical approaches). Everything still got done that day, and gave us a very good price! One of the smoothest and most professional contractors I’ve dealt with! Could have been a nightmare scenario in the wrong hands."

"Needed a leaking pipe fixed and hot water tank replaced, and I couldn’t be more satisfied with the experience. From the moment I called, they were prompt, courteous, and professional. Andrew arrived on time, quickly diagnosed the issue, and explained everything clearly before starting the work. He was efficient, cleaned up after the job, and ensured everything was working perfectly before leaving. The pricing was fair, with no hidden costs, and the quality of work was top-notch. I highly recommend"

"Excellent work! Very efficient and professional a prices far more reasonable than the other plumbers I spoke with. Highly recommended! Thanks for sending them my way! "

"OK, however, machine and cutter appeared old and slow. In over 30 years at this home, this was first time we ever had service performed without there being fine roots brought up to ground level through access to sewer. So, we would not be surprised to have same problem occur and need repeat service soon."

"After dinner, we had water coming out of our kitchen ceiling light fixtures. As first time homeowners, we had never dealt with a plumber on our own. We call Cellino's emergency line. About an hour later, the leak in the pipe to the toilet was fixed by Daniel Neuman. Daniel was knowledgeable about the problem, provided a quick diagnosis, and fixed it for a very reasonable price - especially since it was an after hours call. We're so grateful that he came to the rescue. I'd recommend Cellino wholeheartedly based on this experience."

"So happy to be able to use the plumbing again within 4 hours of their arrival, after dealing with repeated cleanings for the previous 10yrs which was just getting worse as the years passed. If they were unhappy to on the coldest day of the year so far, they hid it well. They did leave behind 1 of their power cords, forgot to reconnect my downspout completely, and poked a hole in the screen door, but that's pretty minor for work done that I won't have to worry about until the day I die or sell the house. They came back when I called to finish the downspout, get their cord and take away an old pipe left in the basement that they replaced. I would recommend them for replacing a sewer line to anyone, but I can warn you - they don't give free estimates, unless they can't camera your line 1st."

"The process takes a while and the plumber who came out took the time to clear the pipe by hand vs mechanically to limit damage to the older pipe. He was professional and curtious but the most impressive was when he was given the opportunity to do addtional work he reviewed the setup of the piping in quiesiton and advised no work was necessary. I will definitely use them again."

"Finally called Pynn based on the good reviews here. They are the best kept secret in Lockport, I swear! They sent someone over the next day! He was on time and professional. Nick took a look at the project, went to go get a couple new supplies because we had solder all over the pipe where we tried to fix it. He came back right away and fixed it all in less than an hour! He was really nice, and explained why he used or did not use certain items. Taught me a lot so I know for next time. Would DEFINATELY recommend to anyone needing plumbing work done! Also the office manager was very nice on the phone! <br />"

"I'll start off with the positives and say that my basement is dry and my sewer line remains clear. That's about the extent of the positives. (Hence, not a complete failing grade) When I first had Frank's here for an estimate, I tried my best to be prepared with appropriate questions about the entire process of the work that I needed to have done. I inquired about the clean-out lines being flush to the ground and was assured they would be as they sit in the middle of my lawn . (They're a good 4-6 inches above) I also asked about the aftermath of the work. They understandably explained that they would not reseed the area. However, I did not expect to have rocks ranging from golf ball size to the size of my head along with broken pieces of the old ceramic pipe and other debris lying on the surface. When I called to complain about the situation they scheduled a visit from Frank himself a few days later. He reiterated the point they they are not responsible for the landscaping but did have the man accompanying him remove some of the debris. Knowing that the soil need time to settle, I figured I would wait until that happened and reseed the following spring. Unfortunately, there was so much clay that the seed never took and the natural rain erosion and settling has exposed more of the boulders and broken pipe (see photo) which my grandson wound up cutting his foot on. In my travels, I've seen other similar jobs and I have yet to see one left as despicable as this. I would have gladly paid a little more to have some fresh topsoil (maybe 4-6 inches) placed atop the trench to alleviate this problem but having never seen such an outcome, I didn't think it would be necessary to have that stipulated. They also had to remove a portion of my hedges in the process which they failed to return to their original place. Then there's the basement waterproofing. My basement did not have a sump pump but an open floor drain. As part of the project I had them install the sump pump for the perimeter drainage to run to. When I first got the estimate, I specifically asked if the discharge from the pump would go through the new line to the road and was told yes. Not until I noticed them cutting a hole in the side of my house (after the sewer line work was completed) did the men doing the work tell me that the pump could not be fed into the new line. I brought this up during the previously mentioned visit from Frank. He confirmed the requirements and said it would cost me another $1000 to get that done. When I told him about what I was told during the estimate and he basically said that I was wrong. In summary, if you consider using this company, get every last detail in writing or expect to incur additional expenses to correct the unwritten issues they will leave you with. The primary function of their work is good but the attention to detail is rather lacking. I would doubt that Frank would be happy either if his property were treated in a similar fashion."

"Chris and assistant were professional and knowledgeable. Advised me on how to maintain drain and keep it from clogging up."