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"Excellent"

"We had Worth[less] install snow guards on our standing seam roof in Dec. of 2018 (13 months/1 season ago). A large section has just fallen off and appears to be pulling off other sections while also causing damage to our expensive standing seam roof and seamless gutters, both of which are new within the last 2 years. I assumed they would be very responsive and quick to remedy the problem but at first they said, "we can get someone there in the spring" followed by, "we don't really have anyone working right now" then, "there is snow and rain in the forecast, so maybe next week but probably later" and finally, "that shouldn't happen and never does, can you send some pictures and we can get back to you tomorrow?". Apart from our own safety concerns, our tenants, guests, mailmen/women, and pets would come into harm's way for a few more months if left to Worth[less]. For those considering Worth[less] for any work because the price seems appealing just remember this: good work isn't cheap and cheap work isn't good! Find someone who stands by their work or, at the very least, fixes things when they fail."

"It went very well given the weather. We had Erik come over to evaluate some trees that were were concerned about. He identified two for removal and commented that a third had a crack where the trunk split off into two many limbs. He said the tree was overall healthy and didn't recommend cutting it down. He said that he could remove one of the limbs, but that would have to wait until the fall when the tree went dormant so as not to stress it out. We agreed and he cut down two trees in May and removed the brush (I let my neighbor have the large pieces for his fireplace and he and Erik tossed the sections over my fence and onto his property). The stumps were originally going to be ground out later in the summer, but I noticed that fresh shoots were coming up around them and wanted to give them a fighting chance. Erik had no problem with not grinding them out and readjusted the price. My neighbor was concerned about a dead pine tree that he thought might fall on his shed if the wind blew just right, so Erik agreed to drop that when he came back in the fall to take down the tree limb. The weather didn't cooperate much that year but we kept in communication throughout the fall and into the start of winter. Erik and his crew were able to come back in December and they took down the limb and dropped the pine tree (the main part of our property has a chain link fence and it would have been too difficult to remove the pine so we agreed to leave it where it was). Overall, we were very pleased and should we every need help with any of our other trees, we will definitely use Keenan Logging!"