Serving Longview, WA and surrounding areas
In business since 2006
Free estimates
Emergency services offered
"I initially contacted MS Railing through Angie's List and Serge was quick to respond. Because Serge needed more details we continued to communicate through texting so I could send him pics of the studs in the wall so he would know it would hold the heavy glass door. I was told (by several glass companies) that they wouldn't come out to measure until the tile was installed. However, Serge did give me a rough estm via text just so we'd have an idea of the cost. As soon as the tile was installed I texted Serge about coming out to measure to give us a solid quote. He came out the very next day and was punctual! We also got other estm for the glass from companies off of AL as well. What set MS Railing apart from the rest was the respect that Serge gave by taking off his shoes when he came into our house, MS Railing also had the lowest price and the quickest install turn around time (a week and a couple of days) compared to the other estms we received (3 weeks). The actual estm Serge gave us before he left was even lower than his rough estm he sent me via text! Since we were still waiting on a company to send us their quote, just to make sure, so we waited to let Serge know we wanted to go with his company to install the glass. When we finally got the other quote it was much higher so, I texted Serge to let him know (that was on a Fri evening), I was concerned maybe we should've waited until Mon morning to tell him. However, he did respond right away even though it was after hours. That following Tues I texted Serge to see about our order. I didn't need to worry b/c Serge had remembered and in fact on Weds he texted me to say the glass was ready!! They also had available an apt for 10 am apt spot the next day or I'd have to wait until the following Mon. I chose the 10 am appt.! The guys showed up on time, installed the glass within the hour and cleaned up! We have not used the shower yet as we are still adding some new fixtures and all to the bathroom but we love the look of the doors! We did pay extra for the glass stain protection that was applied to the glass before it was installed. The protection last 5 yrs and the price that was quoted was well below the other companies and worth the extra cost to us. A clear "plastic" strip was attached to the bottom of the shower door to help keep any water from coming out. I was told we could take it off but you can't really even see it plus it's nice to have the extra protection against any potential water that may get splashed onto the door and out onto the floor. Again we are super happy with the service that MS Railing provided and the glass looks wonderful!
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+20
