Get matched with top pipe repairers in Lowell, MA

Hello! We’re a father-and-daughter plumbing team dedicated to providing honest, reliable, and high-quality plumbing services. With years of hands-on experience passed down through our family, we take pride in treating every home and business as if it were our own.\n\nFrom small repairs and fixture installations to water heaters, drain systems, remodels, and new construction, we’re committed to doing the job right the first time. We believe in clear communication, fair pricing, and dependable service you can trust.\n\nAs a family-owned business, building lasting relationships with our customers is just as important as the work we do. We appreciate every opportunity to serve our community and look forward to helping with all your plumbing needs.

"Everything went great! Needed to find a local plumber in an emergency on a Saturday and Chris was able to be there within 30 minutes of talking to him. He observed the job and communicated what would need to be done and fixed/replaced everything that needed to be. He did tremendous work and I will definitely be calling on him again should I need something done in the future!!"

"We hired Superior Kitchen and Bath to replace our existing bathroom and bathtub with a completely new bathroom with a walk in shower.  They were selected based on their very detailed cost estimate that demonstrated that they were experienced professionals and knew exactly how to approach this project.  The work involved demolishing the entire bathroom, expanding the bathroom area by taking an adjacent closet, relocating the air stacks, relocating the bathroom door to allow for expanding the shower area. After reframing for a new ADA compliant walk in shower, new plumbing and electrical connections were made and a new vanity, toilet and tiles, and plaster completed the project.  The end result was excellent.   Jane and Brandon and their team did a fantastic job.  They worked very closely with us throughout the project to make sure the vision we had for our new bathroom met our expectations.  I highly recommended this company for anyone considering remodeling their bathrooms
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"The water heater replacement went really well but they haven’t called me when I wanted more services.  They went above and beyond to make it elevated in case my basement flooded again.  Two or three people came out."

"Fantastic! Joseph was able to fix valve in shower wall without taking down tile wall after a previous plumber was unable to do it. Job cost 1/4 what it would have and was done in 2 hours rather than multiple days. Very experienced, honest and responsive."

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Four different options were provided, from replacing a leaking faucet to replacing the sink and faucet, with prices for each.

I choose to replace the sink and have a new faucet installed.

The work was documented and completed on schedule.  I'm very happy with the results.

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"So Many Problems!! (though they tried hard to resolve them) Do NOT make the mistake we did and let them talk you out of pulling a permit. The work by this contractor should definitely be inspected. MA Design quoted a low price, used cheap (Home Depot grade) materials, and relied on workers with limited English skills. Plumbing and carpentry were problematic, seemingly due to inadequate training for some workers, spotty communication and quality control from supervisors, and some sloppy attention to detail. We should add that our foreman, John L, and the workmen were willing enough to fix problems after we discovered them, though we had to pay for time and materials when we found MA Design’s quality standards to be unacceptable. The end result of the bathroom remodeling seems OK and we hope that no more nasty surprises turn up in the future. The two supervisors are generally courteous and anxious to please, but poor communication with their workers and sometimes with us seemed to be typical for this contractor. Here are specific examples of our problems: PLUMBING 1. The plumber (apparently not licensed) installed the wrong shower controller in the wall, tiled over the wall, then tried to hide this mistake by sticking on the control handle taken from the shower controller we had specified. Of course, the controller did not work properly and we discovered what had happened by poking through the unused shower parts and calling the manufacturer. To correct this error, MA Design had to cut a hole in the plaster wall of our hallway. MA Design did repair the plaster but now we have an additional painting job because of their mistake. 2. We also discovered that their “plumber” tried to attach the tub spigot to flexible PEX tubing rather than to a solid copper pipe anchored to a stud in the wall. The spigot worked loose in just a few days. No qualified plumber would have made such a rookie mistake. Repairing this error also required the hole in our hallway wall. Clearly, no qualified supervisor inspected the plumbing before the tile went up in the shower enclosure. 3. Just 2 months after MA Design wrapped up the work, we found a serious water leak coming from the ceiling below the remodeled bathroom. This ruined the ceiling and of course ruined the paint job we had just completed in the room below the leak. To their credit, the supervisor quickly came out, cut a hole in the ceiling, and replaced a flawed PEX tubing fitting with a quick-apply fitting to stop the leak. MA Design then cut away large sections of water-damaged ceiling in two rooms, let things dry out for a few weeks, and applied mold-kill spray to address the mold that had formed. It seems that a fitting on the PEX tubing was not properly crimped. This reinforced our belief that the MA Design workers doing plumbing on our job were not well qualified and that MA Design did not choose to or did not know how to inspect work adequately. Several weeks later, MA Design eventually had the joint repaired by a licensed plumber and repaired the holes in the ceiling. 4. The shower enclosure tiling was done OK for the most part but we found holes in the grout around some tiles. We suspect that the grout job was substandard for another reason: the grout sealing the tub to the floor is cracking and flaking after only 2 months. CARPENTRY 5. We replaced the bathroom window with a safety glass window but MA Design replaced the prior window trim and window sill with lesser quality trim and no window sill whatsoever. This was a complete mismatch with the rest of the house. MA Design quoted use of “standard” trim. If MA Design’s estimate assumed replacing trim with something so obviously out of place with the rest of the house, this should have been clearly stated in the quote. We ended up paying to rip out their trim and replace with trim that matched the rest of the house. In fact, the lumberyard’s “standard” trim exactly matched the trim elsewhere in the house so we felt that MA Contracting’s use of “standard” to describe their materials was deceptive. 6. They also installed a new window in an adjacent room. They made the exterior windowsill out of a very knotty piece of pine, inviting future rot. Even worse, no drip edge was cut into the underside of the sill, which could lead to water wicking under the sill and getting into the exterior siding. No well qualified carpenter would have made a mistake like that. PAINTING 7. MA Design did very little painting for us, just some primer application after drywall installation. Still, the workman on our job made a rookie mistake. He applied primer to a repaired ceiling with a rough wall roller and then applied primer to the doorway trim with that same roller rather than with a brush or smooth roller. The result: the formerly smooth doorway trim now had a rough, thick layer of paint that looked and felt awful. It took us 2 hours of sanding to restore the doorway trim to a smooth surface. This experience reinforced our general impression that many, if not most, MA Design workmen are not properly skilled or trained for the work they are doing. COORDINATION & COMMUNICATION 8. We agreed at the outset which fixtures were to be bought by MA Design and which by us, but MA Design sometimes bought the wrong items, which resulted in confusion and delays. In many cases, we ended up buying the needed fixtures ourselves just to keep the project moving. 9. On at least 10 days, workers were expected but none showed up and MA Design did not call to inform us of this in advance."

"Job took a little longer than expected, but we are VERY HAPPY with the results. They worked very hard and did a thorough job. They even move some of the (VERY HEAVY) furniture we thought we were going to have to move, and they put everything back. That we're weren't expecting, but surely appreciated."

"On time, Knows his job well. Replaced my old toilet"

"I tried to clear both of these myself, unsuccessfully. Clearing one sink was complicated by some old and delicate piping that we didn't want to damage. He stuck with it, was very careful, and managed to clear both without needing to open walls or cut and replace pipe. Hurray!"