Get matched with top luxury vinyl flooring installers (materials not provided by consumer) in Maeystown, IL

"Refloor did an AMAZING job from start to finish. The design consultant (Blake), project coordinator (Retina), installation coordinator (Carley), the installer (Marcelo)- and his helper (Jay), were all very professional and excellent at their jobs. Iâ d also like to give the installer, Marcelo, a BIG shoutoutâ ¦ he could not have been any nicer, considerate, or efficient. He did an EXCELLENT job at installing our floors and included us with all decision making that popped up along the way. You can tell that he takes pride in his work and that he really wants the customers to be happy with it too. And we are HAPPY! The floors look AMAZING. We are impressed and glad that we chose Refloor. We HIGHLY recommend them. Thanks Refloor!"

"Scott refinished floors in living room, dining room, and hallway. He did a great job from start to finish. Moved furniture out and back too."

"They did a fantastic job refinishing my hardwood floors - they look beautiful!! Very responsive customer serivce. I would highly recommend them!"

"Okay, so earlier this week I was angry with you empire for a couple reasons. But as I'll explain below, you've really come a long way to rectify and impress me with your customer service. Here's what happened. A few weeks ago I purchased Cool Breeze carpet for my whole house to go over the tiles that are currently in place in every room and Northbrook Terrace vinyl plank flooring to go over tiles in kitchen, dining room, and butlers pantry. Install date 7/19 arrives and the install team lead by Juan arrives (very nice, professional and knowledgeable) they do the walk through and inform us that the carpet can't be laid over tiles, it's the wrong type. You can imagine our frustration, our salesman completely screwed up. $11,000 is a big screw up. Juan was trying hard to make it right, but he couldn't, he wanted to at least put down the vinyl but alas he didn't have the right transition moulding to do that without carpeting. But dude was really trying! So, by this point I'm totally ticked, salesmen are supposed to know their products! Needless to say at this point my house is in complete disarray as I'm ready for flooring, I'm upset and now don't know what my options are. So I get a hold of the salesman who is going to come back out to my house Monday evening and show me products that will work over my tile floors and try to save the sale. He shows up and is of course apologetic, he's a nice person so I try to make the best of the situation and let him show me the products; we find one that is suitable sign the paperwork and find out that now I'm looking at weeks before I can get an install which has just got me beyond depressed because now I have to live with my house essentially torn apart and in chaos because what's the point in unpacking everything that I've put away in order to prepare it for install and do twice the work? So before he leaves he gives me the customer service managers phone number for the area John Merrell, so I call him the next day which was Tuesday the 20th and leave him a voicemail he calls me back within the hour and immediately starts to try to make everything right. Boy howdy did he, this man went above and beyond to make it right! Suffice to say my new flooring guaranteed to work in my house is getting installed tomorrow. Talk about customer service! I am very impressed on how empire took a negative and turned it into a positive. They saved me money to boot! So, that being said I'm impressed. The reason I initially picked empire was because the products are made in America and are mostly all recycled or have a lot of recycled product in them, but the reason I chose to stay with empire after the debacle of the wrong product was their outstanding customer service."

"Very professional interactions and very professional quality of work."

Welcome to Raymond's repair and renovationsllc. We proudly provide the highest quality of service and craftsmanship for each aspect of your project. Our depth of knowledge and experience solidify our belief that customer service stands as the highest priority. We eagerly look forward to working with you and making your vision a reality. Give us a call, text or email today, and let us get started!

"There was a large hole in my roof and they repaired it. They did an excellent job and were very clean. I highly recommend them."

"Very pleased with the quality of the kitchen cabinet installation. Company we contacted with for counter tops also commented on the quality of their work. Customer service was excellent. They arrived as scheduled and quickly responded to messages. Work was done well and on time."

"Very professional and timely. Mikel was able to help us with multiple projects no job is too small. Also we had multiple rooms needed painting he did an outstanding job."

"Did the demo in a bedroom. Plaster on brick. Nasty stuff. He removed it all and cleaned it all in a day. Organized my baseboards and was very polite."