Get matched with top appliance (major gas appliance) installers and replacers in Manitou Springs, CO

"Ben was very patient and completed my gas line upgrade on time. Returned to make sure my new stove was hooked up and ready to go."

"I had to hire a local, appliance repair business who came to my house and reset the panel. He did not have to replace the latch ."

"It was a very good experience. The technician advised me on the repair. It ended up being too costly to fix. He did give me information on how to dispose of the appliance."

I'm middle aged experienced handyman skilled in everything from metal fabrication to concrete I do home remodels small repair jobs appliance fix bathtub refinishes pretty much everything in the home. I've been in the industry since I could pick up nails working with a family-owned business have been professionally employed in this industry since I was 19 years old now 46 I can work in Colorado springs and surrounding areas I have all tools necessary just give me a call it's not much I can't fix. very low impact.on your environment and your family.

Universal Services Appliance Repair LLC is committed to excellence in every aspect of our\nbusiness. We uphold a standard of integrity bound by fairness, honesty,\nand personal responsibility. Our distinction is the quality of service\nwe bring to our customers. Accurate knowledge of\nour trade combined with ability is what makes us true professionals.\nAbove all, we are watchful of our customers' interests and make their\nconcerns the basis of our business.\n

"Great. Alex did a review of the current location, the type water heater I had (gas versus electric) and what would be required to move the hot water heater. He also suggested I consider a tankless hot water heater based on the expense to move the current one."

"He's great, he showed up when he was supposed, he did was he was supposed going to in the instruction that he said he was going to and did a nice job. I've used them twice in the past few months, they installed the gas line prior to that too."

"on time, or would let you know if they were running a little late"

"Appointment was made for next day service (which was great) after buying 2 hours labor for $99 using Angie deal. There was a $45 travel charge to come up to Monument from Colorado Springs. Plumber quickly fixed the two leaky Delta faucets and diagnosed that the cold water supply pipe leak (under bathroom sink) will require a brand new Delta faucet. He gave recommendation to go and order the new faucet on the Delta website. Next he spent 5-10 minutes to troubleshoot the high water pressure issue - he stated it could be the main water pressure regulator, the hot water tank temp-pressure relief valve (which was leaking slightly), or the water expansion tank. He gave me instructions on how to increase the air pressure in the expansion tank with an bicycle air pump, told me to call back if it didn't work, and then left. This was all completed within 45 minutes out of the two hours purchased. I paid for the faucet parts and travel fee. I followed the instructions to increase the air pressure in the water expansion tank later that day but couldn't reduce the house water pressure down to nominal levels. I called the next day as instructed and they then told me I would need to replace the water pressure regulator and it would cost $289 plus travel fee. I explained that the plumber left early without solving the high water pressure issue and that there was unused time that I felt should have been spent on working this issue when he was there. They offered to waive the travel fee but told me that she could not separate the labor and the parts to replace the water pressure regulator. She was not able to quantify what part of the $289 was labor and which was the part cost. I expressed my disappointment but she did not offer any other options. I then decided to call another plumber on Angies List and give the business to someone else due to the lack of satisfaction for this part of the service. I got it fixed later that week.


Update: In response to the company's response - I guess my basic question is why couldn't he have spent the rest of the 1 hour and 15 minutes troubleshooting the water expansion tank himself? or the PRV after that? It seems unfair to task the customer to do extra troubleshooting when there was plenty of time left for the professional (who knows what he is doing) to work on problem. Instead he left early and apologized that he had to take another phone call on his way out the door. I am considered a pretty down-to-earth, reasonable guy, but this just left me scratchin' my head. 

Update: To be fair on positive things as well - I am happy to report that I took the plumber's advice to check out the Delta website.  I contacted them and explained the diagnosis of a crack in the copper pipe below the sink. They asked for photos (which I took and sent via my phone) and they are currently sending a new faucet set for me (the original is discontinued - so hopefully they are sending something close to the original style). So that was good advice and great service (life time warranty) for Delta faucets!"

"Great Customer Service in a Timely Manner, with knowledge of Appliances and Professional Attitude."