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"I called them for a liner change on a 2 year old pool. They drained it 20-25ft uphill. 5000 gallons of water ran straight into my pool, collapsing the wall. I spoke with Bobby, one of the owners. He said that these things happen when you partially bury pools, even though when I asked if it being partially buried would be a problem he said no, â pools are what we doâ . None of the other sides collapsed from the weight of being buried, just the side with the river flowing into it. They put it back up and itâ s a crumpled wall thatâ s far from flush with the uprights. I do not feel like the pool is safe for my kids since the wall is bulging at the bottom and caving in at the middle. They all seem like pleasant people, I just wish they would own up to mistakes made."

"Michael at Performance automatic pool covers was super reliable and did a great job explaining all aspects of pool cover install and build. He was quick to reply to questions and was extremely professional with all aspects of the service and install. Michael has even helped us a few times figure out the details of ownership. Would highly recommend Michael and Performance Automatic Pool Covers!"

"I called Sonart construction to give me a bid remodeling a kitchen. I spoke to the project manager Ziv and he was very professional I then set up an in office meeting with Ziv we discussed our options and I was very pleased with how we all worked together with different ideas and we all came with the best kitchen design hat suits my needs and wants. Will definitely recommend to all family and friends."

"New 2-story deck missed the mark across code, Trex guidelines, and aesthetics. Poor planning. Won't make it right. We lost 5 figures on a 2-man crew that lacks longevity with owner. Hire inspectors before paying final invoice. FYI “Custom Deck and Fence Austin” also has poor reviews on multiple sites noting owner Todd Louis Ratajik of "Good Day Baked Energy Snacks" (Forfeited Existence). Sites now name “Cesar” as owner. Negative reviews disappeared. AFFD has pending lawsuits with Travis County Courts. Unknown AFFD subcontractor alarmingly used my name and address in another client’s lawsuit w**! Standard: Visual consistency. AFFD: Mismatched railing. Todd’s words: "It's the same railing but pinched." (A contractor’s FB review notes lack of materials to properly complete jobs.) Std: Concrete pad supports stairs. AFFD: Stair stringers hover in air, failing to land on concrete. Todd blatantly texted that stringers would step out (not down) from deck. I refuted the abnormality. Top step was cut off; stringers don’t reach concrete. Instead of extending pad or redoing stringers, an ugly post was set. Std: Stairs treads w/o gaps. No overhangs. AFFD: Stringer cuts forgot stairs' fascia; treads weren’t 11+”. Gaps added to meet code -> stair noses >1.25", ie trip hazards. FYI Use rise-to-run guidelines. Std: 42” deck railings. 34-38” stair railings ABOVE boards. AFFD: 44” deck railings. Didn’t supply 34” stair railings; boards grossly notched to lower height, which start at 44”! Std: Posts sit on existing FINISHED concrete pads. (LOL) AFFD: Post had no contact with pad (after removing makeshift shams to hide the blunder) ie ZERO deck weight on ground. Todd asked if this was okay [to not deal with]. Post not corrected at start. Rough concrete poured atop pad to meet post. Ew. Std: 16" oc MAX joist spacing (Trex specs). AFFD: 7 of 13 spacings are >16". No blocking. Add 1 or 2 joists = ~15.5" or 14" spacings. Todd said his ways are “affordable” and “economical”. Eek. Best: Competitor contracts: "12-in joist spacings", "blocking", “glulam beam”. Std: Trex Cocktail Rail Kit (full-width support, hidden fasteners). AFFD: 5.5" wavy floor boards nailed to 1" rail. Visible screws, rough shavings, corner gaps, no support eg 2x4s to flatten board. No countersunk screws and putty to hide nails. Std: Professional aesthetics. AFFD: Not spraying railing cuts = RUST. No continuity in stairs fascia to meet deck edge. Silver bolts on black railings. Posts unequal distance from deck edges. Cedar’s shorter lifespan requires staining / maintenance < Trex’s composite fascia. Std: Disclosure of unforeseen issues. Protocols. Loyal crews. AFFD: Crew wasted a day plotting makeshift repairs after causing roof damage. Licensed roofer was furious about erroneously-cut flashing. Roofers returned after crew again made damaging cuts where told not to. Zero acknowledgement from Todd. AFFD: Crew noted holes in house’s ceiling after removing joist nails. No repairmen references. Not-our-problem mentality. AFFD: 15+ days by 2 tired guys: the hire + his actual neighbor. Ditto to reviewer compelled to supervise. Days start late, end after 7pm. My neighbors had 5 deck builders who left by 6pm still jolly. AFFD: Non-recyclables in recycling bin. Concrete and stinky liquid in trash bin. Cigarette butts, nails, and construction debris across yard. AFFD: Crew won’t tell owner about gray areas and errors in judgments. One unsure if he'd get paid wth. Std: Professionalism. AFFD: No final walkthroughs. Owner ignores items in emails. Condescending; when I climbed a ladder re an issue (that I called a roofer to fix), Todd muttered that I was “an inspector, eh”. Instead of talking measurements, Todd’s retort was “I’m the owner of a deck company”, as if titles alone grant proficiency. Labor is hired out, crew turnover is high. Workmanship depends on whoever is outsourced, who aren’t deck builders so much as guys who "have built decks before". Expect no corrections on what Todd Ratajik deems as "good enough"."

"The service was phenomenal from start to finish. They finished on a timely manner with deadlines. Accommodated order and revisions. They also did a barbecue island for us underneath like an outdoor kitchen. Very easy to work with and communication was superb. And the project manager showed up every day to check in and make sure everything is going smooth and answer our questions and he is very transparent,. He address all our questions and concerns. I highly recommend them for future projects and for future customer."

"I worked with Shai and Eli, everyone was very professional and courteous. The work was done quickly and efficiently, and they even helped get rid of the demolition debris from the old deck."

"There was excellent communication, along with extensive discussion up front with the site manager on very fine details balancing material availability, cost, and complexity. This allowed the project to move smoothly without any hiccups or delays. Very professional."

"Excellent. They only communicate when necessary, so essentially I’m never disturbed at work or home. Repairs are excellent and often result with quality better than original equipment."

"I can highly recommend Colten and his team at Goodtimes Backyard Construction. He gave a detailed estimate for services, quick to communicate, on time, and completed the work as scheduled. His team extended our deck and added a slab for our future hot tub. I had (4) estimates for the same work, he was within the price range of one of the other (3). The others were clearly into sales and tried to upsell me on my design and features. We knew what we wanted and he delivered. His team was respectful of my property and did a good clean-up job after the project was finished."