
Serving Manville, NJ and surrounding areas
Approved
In business since 1991
Free estimates
Emergency services offered
"A frozen pipe in my mother’s kitchen above a finished garage left us in dire straights. The exterior of the home is brick construction from the 1950’s but the pipe froze in such a way as to run across the floor and ruin the vapor barrier in the exterior walls. How to replace it without tearing down the brick? I asked seven contractors for a bid. All came out to look at the job, but it was a complicated repair in a persnickety township. Only two of them actually gave me a bid. I chose A.W. Martin and I’m glad I did. His bid was slightly higher, but his word was true: all expenses he had reckoned with wound up being covered by our homeowner’s insurance. Plus I had direct access to Tony via his cell phone at all times - a novelty to me since it did not work that way when I had used the insurance-preferred contractor for a previous repair. Indeed, communication was superior! Tony took the time to explain all aspects of the job in layman’s terms and didn’t mind if I called back for further clarification. He advised me about modifications that wouldn’t cost much now, but would save big bucks in the future. Tony worked around my schedule, which was important to me since I lived out of state and was overseeing the project from a distance. He sent workers from his team who spoke standard English - important to my elderly mother who is hard of hearing and has trouble understanding folks with accents. (Some of his subcontractors did speak Spanish). To save me money, Tony let me provide a shelving unit that I wanted recessed in a wall, charging only for installation and trimming it. And he dealt with all aspects of the township permit process - no small deal for the township my mother lives in! His electrician, Tim Murphy, installed my preferences of where the ceiling lights should be to the inch - to the inch! This electrician came back out at no charge one week after things were finished when the washing machine ground-faulted out and my mom needed help. It hasn’t happened since. I found Tony to be amiable, generous with his time and very concerned about customer satisfaction. The one down-side was that I had requested no work over the weekends, since Saturday was my day of worship and Sunday my mother’s. I did have to take him to task for scheduling subcontractors on Saturday, and he rescheduled them. If you are a seventh-day Sabbath keeper be very explicit about your request for no Saturday work. All in all, my experience using A.W. Martin was superior. I highly recommend Tony and his company. When I started the repair I had over twenty numbers for contractors on my cell phone. After the job, I am down to four: Russel Garage Door, Rich’s Carpet One, the electrician Tim Murphy, and A.W. Martin, itself."





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