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"Ultimately, I was happy with the results. But there were multiple challenges with the project. We wanted to partially remodel two bathrooms. For bathroom #1, we were replacing the tub/shower; replacing the vanity, mirror, and medicine cabinet; installing new lights and fan; and smoothing a textured ceiling. For bathroom #2, we were replacing a tub (only); replacing the vanity, mirrors, and medicine cabinet; installing new lights and fan; and smoothing a textured ceiling. The bathrooms had to be done in sequence since we needed one working bathroom. The sales process went fine. Contract signed in April. Work started at the end of June. Work was completed in mid October. The materials used were good: We like the vanity, and the countertop (from Granite Direct) is fine. There were three main problems: 1. Scheduling/staffing. I appreciate that the project manager accommodated our schedules. But the company (like many others) is short-handed. So there were many days were someone would be on site for an hour or two, and then not back again for several days. This project should not have taken 3.5 months to complete. (One example of the slowness: It took something like 8 days to install subway tile in one bath area. That was one person, working 3-4 hours per day. And no one else was working on anything else at that time.) 2. Communication. The communication between SemBro and us was good. But the communication among workers was poor. In many cases, we had to tell the workers what they needed to do—project details had not been communicated. There were also issues in which the company had not acquired (or even ordered) the parts we needed, which caused delays. 3. Skill level. This might be the case with many contracting firms, but few of the individual workers were skilled in the tasks they had to perform. We didn't have plumbers or electricians; we had people who generally understood how to hook up a sink or install a light. As a result, there were several problems. For example, the first tub was hooked up incorrectly. And it leaked into a third, downstairs bathroom, ruining the ceiling and walls. SemBro repaired that ceiling and wall (which I appreciate), but I still had to repaint everything, and of course, there were delays and inconveniences as the project now covered a third bathroom. Another example: One team installed the wrong kind of lights in one bathroom. And while doing so, they carved holes in the drywall that were too large. They later tried to "fix" this with calk. I had to remove the caulk, then patch and repaint the ceiling. Later, I will hire an actual electrician to install different lights. Another example: The sink in bathroom #1 leaked after installation. Another example: The sinks in bathroom #2, which had been off for more than a month (because of project delays), clogged and leaked. I called in a plumber and drain un-clogger. (The clog is not strictly SemBro's fault, but if the sink had not been off for a month, it might not have happened.) Toward the end of the project, it seemed like each time a team arrived, one task would be completed and another problem would be created. So, again, happy with the results. But after more than a quarter of a year working on this project, it's difficult to recommend SemBro."

"Tim did a superb job of tearing out the old, putting in the new and repairing the active wet spots in the kitchen ceiling. I feel that his estimates were fair and reasonable and the craftsmanship was a world of difference from the previous subpar job I had done. He is very timely, works consistently and stays on schedule. I can't say enough how happy I am with his end result on this project! I'll be having him back to do another bathroom soon!"

"These guys did a really great job remodeling our kitchen with new countertops and a soft close doors. They also did a great job remodeling our bathroom tub with jetted jets in the tub as well as a rain shower thanks again guys"

"We had a great overall experience. Wish they could've done our entire bathroom remodel but they specialized in wet space for bathrooms and some electrical. Our installer Tim was Excellent and did an amazing job!"

"We recently remodeled a 100 year-old Craftsman home. We initially discussed the project with Mose Troyer and were very impressed with his knowledge and advice. The project required replacing and replicating a considerable amount of the woodwork. Mose also modified the existing Shaker kitchen cabinets. Modifications included building new cabinets to match the existing ones. He also adjusted several cabinets while maintaining the original look of the cabinetry. Mose also completely built an entire wall of pantry cabinets in the Shaker style. He installed new baseboards and window trim. He rebuilt and repaired existing window trim in several other rooms. Mose integrated the repairs to the point that after painting no one could discern that the sill had been repaired. His work was flawless. In addition, he walled off a doorway and built a bookcase with enclosed shelves in the lower half. He installed 10 new doors with hardware in line with the original style of the home. He also installed two barn doors with hardware. He is conscientious and easy to work with. Without his creativity and craftsmanship the project would never have been as successful and we’re thrilled with the results. Without reservation, we highly recommend Mose for cabinetry/carpentry work."

"Chris was extremely conscientious and did a fantastic job on my bathroom. I would highly recommend him and will have him back when we remodel our kitchen."

"Nick does amazing work. I had him remodel my upstairs completely a few months ago. I couldnâ t have been more happy with the outcome."

"Bathroom remodel went well; Parks delivered what was desired and Bill & Nolan implemented it."

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