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"Good communication with the service tech. Did a nice job troubleshooting and replacing. Cleaned up everything and used floor protection."

"Booking the appointment was fine the problem began after my new dishwasher was installed. The kickplate was mistakenly thrown away by the plumber. It wasn’t detected until another plumber from Garon T came to finish connecting the sink and insta-hot. He apologized and assured me that they would resolve the problem immediately. That never happened, I called repeat talking and leaving messages to Pamela. Who would apologize but never resolve the problem. Two weeks later, asked what is taking so long and to speak to someone further up the food chain. Spoke to a supervisor who explained this was the first she was hearing about it. Another week and a series of phone calls which ended in insincere apologies. At that point, I had enough contacted the manufacturer myself and received the kickplate in a few days. Then I received this text from Pam. “Hello,This is Pamela with Garon T Plumbing, Heating & AC. Hope y’all are doing great today. Just wanted to touch base to advise that I don’t yet have the arrival date for the kickplate. I apologize for the delay and will let you know as soon as I know. Thank you - have a great weekend!” I replied we already have the kick plate and after three weeks of terrible customer service the issue was resolved. It’s a shame they have such appalling, customer service. We had plan to use them for additional work, however, with customer service unable to resolve a simple problem I’m not sure if I trust them moving forward. Since posting this I have not received any response from Garon T not even an offer to finally install the kickplate."

"Responded quickly and arrived per the slot provided. Job was completed in a timely manner."

"Project was perfect, from estimate to installation. Very experienced installation crew that took their time to do it right. Very happy with finished install."

"We were very pleased with Eyal's workmanship! His work surpassed our expectations. Not only did he finish the job early, he was able to work within our budget without having the quality of the work needed suffer! He was easy to contact whenever we had questions Eyal was always available to address our concerns. He offered really good professional advice. He was a pleasure to work with and comes highly recommended by us! Will definitely use him again!!!"

"Knowledgeable technician and I highly recommend company to fix appliances. Very friendly and quick service."

"Alpine installed my Trane heating and air conditioning system 18 years ago. At that time, I decided to purchase a service contract that would allow me to receive 2x a year cleaning and inspection. It was the best investment I could have made! Today their technician Troy came to conduct the preseason service on my air conditioner. My appointment was for 10am and Troy arrived promptly at 10am! During the course of the inspection, Troy discovered that the dual run capacitor was leaking oil. He showed me the part and suggested that it could be a problem down the road. Since the system is 18 years old, I wasn't surprised that there might be a worn part that would need to be replaced. Luckily, he had the part on hand and was able to do the repair right away. Because I had the service contract, I received a discount on the parts and labor which was greatly appreciated. I'm so glad that I called Alpine all those years ago. I highly recommend them for your heating and cooling needs!"

"It was very good. He knew exactly what he was doing."

"I am beyond thrilled with the work done by BRM Home Remodeling, LLC! Rui and his team were amazing—professional, attentive, and truly dedicated to delivering exceptional results. Rui listened carefully to every detail of my vision and went above and beyond to make it a reality. The transformation of my bathroom and kitchen is absolutely stunning. The craftsmanship and attention to detail are second to none, and the entire process was seamless from start to finish. They worked efficiently, kept the workspace clean, and showed genuine care for my home. If you’re looking for top-notch remodeling with a personal touch, BRM Home Remodeling, LLC is the way to go. Thank you, Rui, for your incredible work—I couldn’t be happier!"

"Very well. We were very happy with the quality of work and time period, considering it was Covid times. The time lines and communication was very prompt and work quality was excellent. We are very happy"