Get matched with top wood or fiber cement siding installation or complete replacement pros in Marlborough, MA

"This is not the review I did 4 seconds after they finished the job - this is the review 16 months after the job. Years ago, we had our windows done. Mind you, their salespeople are extraordinarily assertive, personable and charming - and rightfully so, as they will spend hours and hours in your home making and finalizing the sale, as well as closing out your project. The problem is, they talk super proudly about their lifetime transferable warranty - which "covers absolutely everything! No matter what! You can take a razor blade to the screens just because you feel like it and they will be replaced, no questions asked!" This...is not true. The warranty is like all other warranties - subject to defects and defective installation only. No coverage for wear and tear, issues due to neglect/accidents, acts of god or anything related to weather or the elements. In fact, even if you paint over it or have work done by outside companies that affect the product in any way, the warranty could be voided. It was ABSOLUTELY sold to us as though NOTHING was out of bounds as far as repair/replacement was concerned. Shame on us for not going through all the warranty info with a fine-toothed comb, but the pep rallies by the salesmen we had ( one sold us windows, the other siding/gutters/trim) really get you excited. You love these guys and totally trust them for their enthusiasm and knowledge. You would not believe how much they push that their warranty covers EVERYTHING - FOREVER! So either these guys are trained to tell us something other than the truth and don't read the warranties themselves, or they lie for the sale and keep you in their pockets until the project is over, when you never hear from them again. Any issues we called about AFTER they physically left our property, were ignored or put off until forever - such as debris from work left for over a month on our front lawn, or nails that we were promised would be picked up thoroughly using a metal detector so our child wouldn't puncture his little feet (made them come back twice and they still did a pretty terrible job - are those nails even magnetic???), or the shutters they were supposed to change out for us. The quality of the materials is extremely high. The quality of the work done was high. The customer service, when all is going great, is awesome. Once you have a complaint though, they are nearly unreachable. They don't want to hear it. You can contact customer service, but they will just leave a message with the PM (if he didn't call me back when I called him, why would he when cust. serv. reps from Wherever, USA tell him to?). Nothing but the product quality separates them from anyone else, so weigh your options. Power is NOT cheap. Bottom line - OK company, great salespeople (personality- and effectiveness-wise) and products, poor customer complaint resolution, fair cleanup (looked great, but super unhappy about finding HUNDREDS of nails in our lawn), average lifetime warranty. I put that I would hire again because YES & NO are the only options. I chose YES because I know more now and I do think they sell superior products and there are loyalty discounts. If UNDECIDED were an option I'd have chosen it. As long as everything goes great, you'll be happy. If not, best of luck to you."

"Team was very responsive with communications and always arrived on time. Everything was explained carefully and when surprise problems came up they checked in before doing anything to consult. Roof looks very good and you could tell that the team was working hard and doing it right. Project took 2.5 days. Replaced some of the plywood in the roof that was damaged. Some minor damage to the house occurred (porch light broken) and they fixed before project was done. UHE has good financing options if you need them."

"I really love the Golden Group. We had them replace our asphalt roof on our house. We had gotten bids from five companies and Golden Group just stood out to me as a company driven by honesty and integrity. We had planned on the roof replacement happening on Wednesday last week - but had a family emergency. The guys showed up at 7 am and started getting setup (right on time), my wife talked with them and they packed up gave me the number for Freddy and said for us to call and they'd return within 48 hours. They even sent flowers expressing their concern for our family emergency. We called Monday they came back Wednesday just like they said. They showed up right after 7 am and got started setting up and worked hard all day. Everything they did was clearly described and they did exactly what they said they would. Not a single surprise. They explained everything all day long - as the project progressed - they showed what was going on and what was happening next. Each step obvious and easy to understand. We ended up having eleven new pieces of plywood - not a surprise. We knew the old roof needed replacing and that just showed it really needed fixing even worse than we imagined. No other problems came up which was good to hear. Clean up, they used an industrial magnet over our yard three times to get up any stray nails. All the old asphalt shingles and anything else - nice and neatly cleaned up. Like other folks have said The Golden Group did an excellent job, very professional very nice folks. I really couldn't ask for any better they did an absolutely wonderful job for us."

"- Very prompt, professional service delivered at a great price on our Newton expanded bungalow. - Owner, Brian (in business for 25 yrs) assessed/priced job and, with on-site job supervisor, was available at every stage of job completion. - I requested 4 references which Brian gave me at random but said he doesn't call former customers in advance of such requests so wasn't sure if I'd get call backs. All 4 references DID return my calls and all raved about Roofer's Edge/Siding work and value. - Also, work crew included professional women which I appreciated. - Policy is payment at the end of the job when customer is satisfied. - Will definitely use again for siding and or windows given this roofing experience."

"Amazing company, work was done perfectly. They waited for a few rainstorms to make sure roof didn’t leak before payment. I will use them when I’m ready to replace the whole roof. Honest and reliable."

"We had Patriot replace our roof; replace all the siding, trim, gutters and downspouts; replace all the windows in the house; and rebuild the front porch. This was a huge project and Patriot did an excellent job, even in the face of COVID-related shortages. Jim and Paulo were great to work with, they worked so hard to make sure we were satisfied with all the work. The crew who did our siding and porch - the guys who were here day in and day out during the project - were such hard-working and detail-oriented guys. The finished product turned out beautifully, our house came out looking so great that both neighbors and random people driving by have stopped to comment on it!"

"We had a new cedar fence installed around our yard. So impressed with the quality of the work and how fast the job was done. Wladimir was very professional, knowledgeable, and responsive. He even came back the next day to fix a couple pickets he was not 100% happy with. Hard working and thorough team. Will definitely recommend them and call them again in the future."

"My pressure treated deck needed replacement. I got 3 bids which I was considering but was told by a friend to check out Remodel or Renew. Mike Christopher, the Owner, came and asked me what was the main thing I was concerned about. I told him that I was looking for quality workmanship with top of the line Trex composite wood that wouldnâ  t require a lot of maintenance. He sat down with his IPad and designed exactly what I wanted. The design he made was like an actual picture of the finished product and the price was great which included the removal and disposal of the former deck. This is the first time Iâ  ve EVER reviewed a business that has done work on our home. They deserve it! First, their builders worked long hours and I observed them as they made sure every step was done with precise measurements and the finished product showed just what I observed. Unbelievably sturdy, they didnâ  t cut corners to save time and it was absolutely beautiful. Also what I consider a huge factor is the Warranties on the work and material. A 25 year Warranty that covers scratching and fading of the Trex flooring and railings. UNBELIEVABLE! Lastly, they left the work area cleaner than before they started and Mike the Owner answered my calls or texts every time I had a question either immediately or responded within 15 minutes. All I can say about Remodel or Renew is if you give them a chance to bid on your project you will be happy and even happier if you hire them and see for yourself what I have just told you! Andrew P. in Medford Mass."

"Doug and his fantastic team set the highest possible bar for the quality of work and customer service that one should expect from all professional tradespeople. The experience was simply amazing from Dougs first consultation at our condo all the way through the completion of the three tiling projects (floor tiles and in-floor heating for kitchen and two baths, plus floor-to-ceiling wall tiles in both baths). Dougs expertise blazed through every step of the way, and his wise counsel reflected his knowledge of process, materials and aesthetics. The team worked long hours, including on weekends to meet a very aggressive timetable, and the team of Renato, Charles and Andre simply could not have been more flexible, talented and pleasant to welcome into my home. All in all, my experience with Doug demonstrated a true expression of professionalism and results that are beyond beautiful."

"The result was fantastic. Went extra steps to take care of things. Had the whole house and garage done. Very efficient, diligent and detail-oriented crew. Got 4 quotes and these guys were in the middle. Went with 50 yr GAF HDZ architectural. Clean-up after was great. Company communication was good. I'd recommend them. Had to have 5 sheets of plywood added or replaced. At $75/sheet (1/4 or 3/8") it seems a little excessive but I understand overhead costs. All good."