Home Systems Appliance Repair
Serving Maryland-line, MD and surrounding areas
Approved
In business since 1992
Warranties offered
Credit card accepted
"First of all, one cannot expect a repair service company to know everything about all makes and models. I did some research on my own and could have spent $600 on parts alone along with the aggravation of the labor. Jim the Service Tech did the analysis and identified the faulty part pretty quickly. Parts were available in the truck and a replacement control board was installed within an hour or so. A fuse had blown on the old control board that kept it from operating. These fuses are soldered to the board. This could have just blown, or it could be from the door being closed too hard too often. We'll be careful from now on for sure! Note: The Techs at Home Systems cover their shoes when entering your home. I was surprised to notice that all tools, cases and parts etc.. were placed on padded mats on the floor to avoid scratches or scuffs. Even on my builder grade 15 year old vinyl floor. This detail was not needed on my old floor but appreciated! I didn't expect Jim to hang out for several hours to wait for a cycle to complete. The washer was filled with a few items then ran that evening. Minor issues occurred. Still not completing. Jim came back and checked his work. Please remember my opening sentence. More research had to be done and third visit was needed to add a part to the control board. After this, our three year old Kenmore dishwasher was happy! All in all we are very happy with Home Systems Appliance Repair. Aside from clean and careful, the Techs are professional and friendly. Issues are explained in understandable terms. The extra visits were no charge. I've been in a service position and appreciated the genuine desire to fix the issue as quickly as possible. Minor complications happen, but it was made right. An A+ job. Thank you!"
+35
Response time12 hrs
Response rate97%
2 neighbors recently requested a quote
