Get matched with top sump pump repair or replacers in Mastic, NY

"Okay. So there was a problem with the sewage pump, water in tub and toilet would not go down. The first person to show up after contacting Home Advisor was Mikey from BestFlo. Panicked, I said okay, you can do the job. Awhile later he said it was fixed, and walked away following the repair leaving the area a watery mess with the burnt out equipment, and all the lights on. (I?m not going to even mention the dirt tracked into my house from his shoes.) Honestly I was so angry and distraught about the situation (btw - strictly forbidden disposable wipes were the cause of this $1K expensive repair job) that shortly afterward I went to bed, leaving the cleanup to others in the home. The next morning after taking a shower the toilet would not flush properly, and there was overflowing water [AGAIN] from the replaced sewage pump. I called Sunday 4/19 and was told that someone would appear Monday 4/20 btwn 9:30 - 10:30.am. At 10:40 Mikey reappeared, went to examine the area, quickly adjusted something with the plugs, the system restarted, the toilet automatically flushed, and everything appeared fine. No charge for the revisit. The replaced equipment is guaranteed for only a year. :-( In summary, you can use this company if you wish; just read my review once or twice again before making your choice. Needless to say, my review is quite less than enthusiastic."

"Everything was great except the price to replace a toilet shut off valve was $700 --- way too expense/overpriced."

"Steve is the kind of Handy Hubby everyone needs.....returns phone calls, gives you an estimate and sticks to it...easy to talk to, reliable, and does excellent work.....My husband and I could not ask for more. Need a repair he is the man to call."

TPK LLC

"I called and spoke to Dave around 3 pm.  He said he could be at the house in about an hour.  I had just had my cesspool pumped out for the 2nd time in 6 months.   That service was done by another cesspool company, that came to the house when I wasn't there and just did the pump out and gave me no verbal feedback, just big bills.  Dave came to the house when my son, who is a plumber was home.  He inspected the cesspool and flushed toilets.  Dave told me that he thought that it was the pipe from the main to the cesspool because the flow was lower than expected from the main through the pipe. .  He explained that my house must have been built in 1972, because it  precast cesspool rings and that had and the pipe that connected the main to the cesspool was made of a material called "Orangeburg" a material constructed of cardboard and tar paper.   He said he could snake that to find out or he could just replace the pipe.  If he snaked the pipe, there would be an additional charge.  I looked up "Orangeburg" and he was right on point.  The material was only supposed to last under the best conditions 50 years.  I made the judgment call to replace the pipe.  It turns out he was right on, from inspecting the pipe that was removed.  He was very professional and spoke with my son (because I wasn't there).  He also kept in communication with me on the phone.  He did the work despite the fact that I wasn't there and he was paid days later.  Dave said that we would have to wait and see 2-3 months if this was the problem, because we should know by then if there is something else wrong.  My son, who is the plumber thinks he nailed the problem, but we will have to wait and see.  I wish that I had called him in the first place, it would have saved me almost $1,700.00 in pump out  fees. <br />"

"On the morning of Christmas Eve, I discovered that both sump pumps had failed in my basement and there was about an inch of water on the floor. I called my usual plumber and left a message. I was concerned about finding someone given the holidays, so I then I looked up plumbers on Angie's List and found that Right One had good reviews. I called and Dennis answered. He said he would check on availability of staff and called me back in 15 minutes to let me know he had someone who would arrive shortly. They guy was at my house about a half hour later. He was joined by a second plumber who finished up the job for him. Both were nice and very professional. I would recommend them. <br />"

"Mark and his team were everything I was hoping for and more. He put french drains in my basement along with digging a window well outside and installing a sump pump. Clean, professional and done within 2 days. I cannot say enough about this company. Frankly, it was refreshing to finally see someone with integrity and superb customer service. I recommend them every chance I get."

"Fixed the foundation on the crack and waterproofed inside and outside. Very professional and on time! Im very satisfied with the service"

"Mike showed up on time and got right to work. I needed the house water shutoff valve replaced with a ball valve. Mike quickly got to work, finished the replacement and cleaned up after finishing. Job well done! If I would have tried this myself I would have spent all day doing what took Mike less than an hour. If you need a plumber I highly recommend Mike."

"Leo is my new best friend.  We had a badly clogged toilet.  I hired this company and the night before Leo came, the uptake valve under the bathroom sink cracked.  I called them first thing in the morning - no problem!  Leo would come to fix both and he did a terrific job.  The next day the uptake valve under the kitchen sink cracked.  All pipes were metal and more than 35 years old, so not surprising that everything went at once.  Leo came and fixed the kitchen sink area.  He went to the basement to confirm that no other pipes were leaking and we are now trouble free.  Love this company and love Leo! <br />"