Laminate Floor Installations, Natural Stone Tile Installations, Ceramic and Porcelain Tile Installations
"This was such a wonderful experience from start to finish that I hardly know where to begin. My spouse and I are both disabled and our home is in disarray and in need of many repairs. Most concerning was a large tear in the vinyl floor of our master bathroom. I had fallen several times because my feet had been caught up. Roman came and checked it out and gave me a very reasonable estimate. When he began the work, he discovered a bad leak under the bathroom sink had cause a mold issue which had in turn rotted the wood down to the crawlspace beneath house. The project that we thought was going to be a one day deal suddenly ballooned into a much bigger issue. Roman was upfront about our options and all the work that we were now looking at. I never once felt like the issues were being exaggerated as has happened with other contractors I've dealt with in the past. When we agreed upon a game plan, he gave us a new estimate and got right to work. It ended up taking 3 days, but Roman was able to not only fix my floor, he handled the plumbing problem as well and installed a new vanity to replace the one that was full of black mold. When he was done, I was left with the most beautiful bathroom I've ever seen. It's now my favorite room in the house! But beyond his skilled workmanship, I want to add how touched I was by Roman's genuine kindness. I have multiple sclerosis and have great difficulty with mobility and even standing for more than a minute or two. My spouse is on the autism spectrum and we both struggle with anxiety. Between the two of us and our various difficulties, housework tends to fall between the cracks. I always have enormous fear when anyone comes to my home because of the state it is in. I am horrendously embarrassed and humiliated that I am not able to keep it up to the standard that I would like to. Because of that, I tend to apologize profusely. Roman was so kind and understanding and truly seemed concerned about our wellbeing in a way that some people I've known for years have not expressed. It is so rare to come across such a good person and it deserves recognition. Finally, I have not felt safe in my bathroom for over six months. Last night, after Roman left, I was able to go into that room and no longer be afraid of a fall or an accident that I might not recover easily from. I would absolutely call him again without any hesitation."
Melinda R. in December 2017
Mckenna Tile Contractors are rated 4.6 out of 5 based on 23 reviews of 23 pros.
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