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"Looked for someone to clean my drains outside and saw Grumpy's Drain Service - name drew me in, family owned with photo had me calling. We had someone out within a couple of hours and could not have been more pleased. Professional, knowledgeable, fast & efficient - could not have asked for better. Kinda reminded me of what I grew up with - down home trustworthiness, honesty, and didn't try to sell me something I didn't need. I will highly recommend to anyone and would use them again."

"All work was done well and efficiently. Unprompted, Kent noted a kitchen sink drain deficiency during the proposal phase that explained drain problems we had experienced. Proposal pricing was in line with the lowest submittals. Simpson was pleasant to deal with, punctual, and addressed my proposal questions promptly. Simpson Plumbing was a very good choice for my plumbing projects."

"parts charge is triple what Home Depot charges.Trip charge was also excessive. When it is an emergency repair they have you over a barrel."

"well... the work was done by Ecowater Northwest who is no longer. Reason for the review is that when I stopped hearing from Ecowater Northwest, I found out they were bought out by Culligan. Which is confusing because if you google Ecowater Northwest, you get Wolfer's Heating whose website claims they now own EcoWater Northwest. It seems Culligan got all the old customer files from Ecowater Northwest and Wolfer's got the rights to carry the Ecowater brand going forward. So I called Culligan last year and they found my file from Ecowater Northwest and they said they could support me for replacement filters for the systems that EcoWater Northwest had installed in my home. Great. For a while.
Fast forward to today.. I haven't heard from Culligan since July of this year. The way Ecowater Northwest operated, they would send notices to their customers when it was time to replace filters. I have 4 different filters in my systems and sure hope Culligan is tracking it. The Ecowater RO filters are proprietary and not allowed for sale on the internet - so you are locked in to a Ecowater dealer. Who is it.. Culligan? or Wolfer's? Who's going to continue the maintenance agreement of notifying legacy Ecowater Northwest customers that it's time to replace filters?
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"Advised there would be a hole in the wall that I would need to repair after replacing and installation. Wish I would have known that prior. Not sure if that is my negligence? Had to run to store as did not have all parts to finish. Advised I would get charged for that? Have not seen the bill for it however so maybe they realized it was their issue. All in all it was quick and we have a functional water faucet.
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"Quick service! Got a quote and repair same day."

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Not good...............I wasted 2 weeks approx. waiting for his bid and would have probably waited indefinitely if I hadn't called him."

"They did a very good job, and they were careful not to damage siding or surrounding landscaping.   Cleaned up the work area each day, and upon completion left the area looking better than before the work started.   The best part -- no more leaking water in our basement.   I waited to write this review until we had been through a couple period of heavy rain.   Thanks Q!
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"Well we had trouble scheduling at first. He was willing to work one day but I work nights and needed to sleep without hammering. I called him to say I had all the supplies ready and when I woke up a few days later I found he had called me mid day (10:30) to say his guys were coming over. Problem was I didn't have the supplies where they could get them as I didn't know he would be coming like that. I also thought HE would be doing the repairs but he had employees. The first employee he had working on the roof repaired it differently than we had discussed (he said he approved it as it would save materials and labor) and that placing two shorter boards on each end of the roof wouldn't effect the strength of the roof at all. I doubted this but am not a contractor. The employee he had start on the roof couldn't make it the next day (he was later fired for substandard work per another employee-Jason) so another carpenter came out (Aaron.)  Mark (the owner) had told me what I needed for repairing the facade on my outbuilding as well--in case they finished early on the roof. Aaron and Mark's project manager (Jason) tore off the facade and found all the supports were destroyed by carpenter ants, A simple fix turned into a major overhaul. Aaron was wonderful and they both worked hard. Mark had told me that it would be $3200-3600 to make the wall back to the way it was, plus the cost of parts. When the work was completed their definition of back to the way it was wasn't the same as mine. They never planned on replacing the dry wall or insulation. They were able to contact a drywall installer who was able to get the job done within a few days and they came and replaced the trim a few wks later.  Mark bought and placed the installation that night before so it would be ready for the drywall installation.
Mark and his wife were concerned that I was satisfied with the work & repeated several times that they would do what was needed to make it right.
My issues were:
1) the additional expense of drywall ($700)
2) The freezer I had out there had been stuffed full (had bought a new refrigerator & overstuffed the outside freezer during installation.) My neighbor and I had checked the first night to see if the freezer still had power (it did.) Evidently it was turned off sometime later and all the food (at least $400) was ruined. Mark didn't charge me for the trim or insulation to offset this.
3) After the trim was installed Jason left the plastic sheeting, paper floor lining and other products of construction as it was. It took me almost five hours to clean the mess up. I didn't call Mark about this as I was too angry at the time. He probably would have taken care of it himself.
4) I am caucasian. My teenage son's best friend is American but looks Hispanic. I've known him as a diligent student and caring person for six years and consider him my second son. Jason was looking at me and telling me the progress of the work as I was looking at the building. My son's friend came up and tapped me on the shoulder. I turned to look to see who it was & said hello. Jason laughed and said "Oh you know him? I thought he was going to jump you!" I asked him why he would say such a stupid thing--that this young man was like a son to me? I later told Mark and he said he had fired Jason & appreciated the feedback.
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"I used this company for many projects at my house in the past, and I recently hired them to re face the cabinets in my house. I had my kitchen done not to long ago but unfortunately had a pipe break while I was gone for the weekend. It ruined my kitchen. I had Cousins Customs build me new lower cabinets and reface the uppers to match. There price was good and work was great. On time and professional!!!
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