Get matched with top tankless water heater repair pros in Medfield, MA

"In late June of 2023, Neo and his apprentice replaced our water heater. Neo did charge slightly more than Google reported as the average price in our geographic area. However, "you get what you pay for." Neo was diligent, friendly, efficient, and knowledgeable. Neo responded promptly to all telephone calls and text messages. There was no drama with Neo. Neo was a consummate professional. We would definitely recommend S&S Piping and Heat. When we experienced a runaway faucet and a broken shut-off valve in the spring of 2024, Neo was quick to respond. Our over-engineered faucet required more than the replacement of a simple washer. In a professional manner, Neo repaired the faucet, replaced the valve, and corrected a related water-pressure problem. As usual, Neo offered good, solid communications. Yet again, we would definitely recommend S&S Piping and Heat."

"This was a relatively small water heater repair, and Ryan did an outstanding job. He responded immediately to my request, provided a reasonable quote, was polite, professional, knowledgable, and friendly to deal with. Will definitely hire again if needed."

"They were very fast to respond to my call and were able to send someone within two hours. The replacement of the hot water heater went well. For the water pipes they use copper crimp fittings instead of soldering so it will be interesting to see how that holds up over the years. My only concern is how they ran the gas line. They use Gastite CSST which is fine, but the CSST is run so it goes downward then back up and then downward again before it enters black pipe that has a moisture trap. It seems to me that if there is any moisture it will end up in the CSST instead of the trap. In addition, there is a pretty good bend in the CSST right before it goes into the trap section. Also, Teflon tape was used on the all the joints instead of joint compound. I think I will get someone from a different company to come in and take a look at it."

"I hired them for a plumbing project worth $2,500 (that option wasn’t available in the dropdown list), and the experience was excellent. From the front desk to the plumbers, everyone responded promptly and professionally. I had the chance to interact with several crew members, and each one showed genuine care and a strong commitment to customer service. The plumbing team did a great job—I would highly recommend them."

"I couldn't recommend these guys more. We had a 21-year old boiler replaced and upgraded, and a new hot water tank installed. I can't think of a single way they could have improved the whole process. From start to finish, they were knowledgeable, on time, clean, considerate, extremely professional and they did exactly what they said they would. The also installed a temporary hot water tank and left electric space heaters on the one night the burner was out of service. Everything is now working as they said it would, and a big bonus is their workmanship actually LOOKS great too! A+++"

"The repair to my refrigerator water line was quick the technician (Jorge) was great explained my options was courteous and professional. 5 star service thank you !"

"We were having an issue with our toilet not flushing very well and the water pressure in the house was extremely low. We called Shahood and Sons and made an appointment. The 2 technicians they sent out were amazing they fixed both issues same day. They took the time to explain the issue and how they could fix it. They even took some time to pet our dog. Could not recommend a better company then the team at Shahood and Sons!"

"Outstanding customer service from start to finish. The plumber was knowledgeable, respectful, and left everything clean after the repair."

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.\n

Depend on professional plumbers from the experts at Rodenhiser Home Services— Trusted in Local Homes Since 1928.\n\nPlumbing Experts:\nWhatever your plumbing challenge, we have the experience to help.\n\nProfessional Installations:\nWith tens of thousands of plumbing installations under our belt.\n\nGreat Warranties:\nEnjoy a great warranty for your new plumbing, drain or hot water install.