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"The work was partially completed. He asked for a Zelle payment because I wanted the tax removed. Then he ran my credit card for the same payment, effectively double charging me. Now he is MIA, not answering texts or calls."

"Patrick is knowledgable and provided recommendations for our home security system. He even hooked up our smart thermostat and fixed some wiring issues we had in the house. I highly recommend to those seeking his services, you will not be disappointed."

"Everything was done professionally"

"The experience was not quite what I expected. I had clearly explained the scope—replacing 10-12 standard switches with smart switches giving model number/spec—and was hoping for a lump sum proposal, but they only offered hourly rates, which is understandable. They estimated it would take about 2 hours, but the job ended up taking over 4. While they mentioned having done similar installations before, they spent quite a bit of time reviewing instructions on site, which added to the time and cost. The final bill was over $800 for a couple switches, including a service fee and $10 for wire connector? (The switches come with connector) Just a heads-up to others: be sure to ask detailed questions about hourly charges and how time will be managed, especially for smart device installations."

"Nick was on time and had a solution to our issue right away. The work was completed efficiently and correctly!"

"I found Arctic Air Conditioning via the NJ Clean Energy website as they are a certified contractor for the NJ Clean Energy Home Performance Program. I researched the program before hand and knew that the energy efficient rebates (up to 4K) and financing (0% for 7 years) would be perfect for me. Arctic thoroughly accessed my home, this included examining the current equipment, calculating the size/area of the house, and took the time to discuss any issues I was currently having. The technician explained everything, answered all my questions, and let me know about the Home Performance program and how equipment has improved over the years. What I really like was that they didn't just want to replace my system, they took additional time to test my existing system to see how everything was working - this critical step showed that I was not getting enough return air for the system to run properly. Very quickly after the assessment I received their proposal which included a few different levels of equipment to match different budget levels. I also got quotes from two other contractors, but neither offered options, they seemed to offer standard packages regardless of the size of house. I chose to install a 96% efficient two stage HVAC system with 3 ton AC, a power vented 50 gallon high efficient water heater, an interactive digital thermostat with tons of settings/schedules/reporting, and adding additional insulation in the attic along with sealing any gaps/spaces in the attic floor. They also suggested an additional return to ease the system. Scheduling was effortless, and the workers arrived on time to begin the install. All the workers were excellent, they were nice, worked clean, installed everything perfectly, and they completed the job fast! I am very cautious with people working on my house, nobody cares as much about my home as me, so I was very relieved that these guys were total professionals. The new system is so quiet, looks good, and works perfectly. In the end, I am very glad I found Arctic, this project went as smooth as possible. I look forward to using Arctic to service my equipment in the future and have great confidence that they will continue to impress me... there is a reason that this company has been around for 41 years!"

"Project was perfect, from estimate to installation. Very experienced installation crew that took their time to do it right. Very happy with finished install."

"It was fantastic and flowless every time. I've been working with Thomas for 30 years now. They were timely, they do everything professionally, no cutting corners ever, they'll try to solve your problem, they promise what they deliver and deliver what they promise."

"Well - they did a good job"

"Great Service! Lenny was helpful on the phone and Jeff did an outstand job on the project. Jeff was great at finding the problem quickly and solving it efficiently. I am going to be recommending Atler Electric to my friends and family going forward."