Get matched with top sump pump repair or replacers in Midlothian, IL

"I wish all the contractors on this basement project were as good to deal with as Family Waterproofing. Throughout the whole process, communication was good. Ken the owner was responsive and patient in answering all my questions and addressing concerns. They prepared a detailed contract of all work to be performed, and did what they said they would. I like that they did an exploratory dig after signing the contract to make sure we had a solid plan and avoid any surprises during installation. There was an area under the basement stairs and an old cistern that required a creative solution. They came up with a solid plan that didn't add extra cost. I asked them to pour some extra concrete under the stairs which wasn't included in the contract, which they did for a good price. The crew was friendly and had a good natured camaraderie on the job. The overall cost was very fair and we received great service and quality. They are honest, care about their customers and want you to be happy. Now I'm looking forward to a big rain!"

"as advertised"

"Steve arrived promptly to change out a faucet and to assess a shower head that was too high for us to safely reach. Steve replaced our laundry room faucet efficiently and solidly. Such a relief to have one that works properly. Steve recommended an alternate fix to our high-reach shower head. He will look through the hardware options and see what Graham can provide. At least, we know the direction to pursue."

"Great service!"

"sill dirty in some areas"

Additional contact name - William D Leisner. Additional phone - (847) 497-9446. Additional e-mail - bleisner@shelbyelectric.biz

"Overpriced and untrustworthy. They charge $200 an hour and will still bill you if they stand around and do nothing. Got charged $400 for them to sit in their vehicle. Then they left and didn't do any work! Came back a 2nd time told me they fixed everything but there were still leaks. Came back again. Fixed the "leaks they missed last time" then took down one of the walls saying "There is a leak behind it" but there wasn't any?! Got charged for that. After all the bs the total was over $2,000 and this was done to a struggling single mother with 2 teenagers. Disgusting...."

"Great experience. Cost was up front. They explained everything they were going to do."

"These guys are real quality. They know their business, show up on time, and get the job done in a professional fashion. As with all companies things sometimes go wrong. Great companies like Fettes deal with it and do whatever it takes (within reason) to make the customer happy. This is a great company."

"Thought we had a big problem. Josh fixed the seal on the shower and nothing else needed to be done. No burst pipe was causing it to rain in the kitchen from the upstairs bathroom"