
Serving Milford, MI and surrounding areas
Approved
In business since 1981
Free estimates
Small jobs welcome
"Had some difficulty connecting initially because the answering machine wasn't working, so I used the e-mail on Angie's list to explain that situation and why I wanted to talk directly to someone. The response was above and beyond what I would expect. Turns out there was some problem with their phone provider and my reporting this in my e-mail was greatly appreciated and let to it being corrected. Though I was told in the e-mail I did not have to be home for the inspection, I explained that some dry wall in the garage had fallen, and I wanted to make sure there was no active leak before repairing the drywall. We had a previous leak repaired. I was told that if I could not be home when the inspector was going to be in my neighborhood, she would arrange a special time since I did need to be home. I thought that was exceptional. Turns out I was able to be home after all.
After the inspection, i was told that there is no leak from the roof at this time, and, in fact, the roof is in good condition.
He did indicate the Big Deal called for a single story roof, and I have two, but he said he would do it anyway. At first this sounded really good, but I was left wondering if the inspection was quite as thorough as if I didn't have two levels. I am only saying this because another contractor who was out for something else afterwards, did point out a couple of areas that might need caulking or minor repairs. Since I am not a contractor, I cannot say what is correct. I did feel that the inspection was rather quick for the size of our roof. So, since nothing was recommended to do, I can't really appropriately rate the workmanship. I can only say that the willingness of this company to work around my schedule was a positive sign about their relationship with their customers.
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