Get matched with top metal awning or patio cover installers and replacers in Miller Place, NY

"I'd say that 95% went well, the remaining 5% was not up to expectation. That 5% wouldn't stop me from recommending them, but I think they need to tighten that up with me and anyone else that hires them. The sales call went well, but turns out it could have been handled a little better. One thing that I was pleasantly surprised with was the honesty. We were hoping to have these in for a specific event, the salesman told me up front that he would not promise the installation by that date, even if it cost him the sale. I appreciated that. I also appreciated the advice. We originally called regarding retractable awnings, but based on the distance they could extend and the sun angle at the time of day we'd want to use the awnings, we wouldn't get effective shade coverage and it would have been a waste of money. The only disappointment was after the fact in that there were some options we would have taken advantage of, such as zippered, removable sides and such that would have been easier and cheaper to add in during the manufacturing process than after the fact when the awnings are already installed. They came quickly, did a great job with the framing, then we waited for the fabric to be manufactured, which they only start after the framing is installed so they have exact measurements. Unfortunately they were not able to get the awnings up for our event, but we knew that was possible, so I take nothing away from them for this. I was told they tried, but these were large awnings, and it was very clearly a long shot when we signed on. They came and installed the awnings. They look great. That's where the last 5% comes into play, though. I was discussing some of the details, and the installers mentioned they could add in zippers to give us a better view of the patio from the deck, and had some other ideas. I was also told this was brought up among themselves during the framing installation, but nobody spoke to us about these details. We don't know what's possible, and they had some good ideas we would like to have ben told of. I expressed that disappointment, especially because if we add those options now, they are more difficult onsite and more expensive to install. Had we known, or at least been given the choice, we would have appreciated that very much. The fabric installers were understanding and said they would ask someone from the office to call to discuss. We still haven't gotten that call. I can call them, and most likely will, but they set an expectation for the call after knowing I was a little disappointed. I would have liked them to follow through. So the short story is, the awnings look great, they could have handled the sales/options process better, and we didn't get the follow-up after the installation as promised."

"The installation of the new windows went ok. Only complaint I had is that the color selection was limited, and the white I had to select did not match the off-white of the window trim."

"Great group to work with, work was done super fast and very well. Would highly recommend."

"Everything went well but once I needs to get in touch with window mill after the install, to have them come repair the water leaks I was unable to get someone out as soon as I anticipated, and was unable to get a hold of them in a timely manner. They eventually came back and took care of the leaks and everything worked out. I think they are truly a professional outfit but need to improve on their communications once a job is completed just as they did when they needed the business.
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"Great work. Fast service. Available via text or phone whenever I had a question. Will highly recommend. I've already hired them again."

"It was difficult getting Roger into Manhattan.  He wasn't prepared to bring his vehicle and supplies into Manhattan.  My first appointment had to be rescheduled because he wasn't sure about parking.  He had someone wait in the vehicle and he came up and I showed him the  projects I needed to get done.  He was apologetic but after waiting around for him all afternoon it was very inconvenient to have to reschedule.   While he was there he suggested that I mount my TV which I hadn't been planning to do but it was a good idea.  He thought that if I wanted to buy the mount he could do it in addition to my other projects.
After much going back and forth and resending of my address, Roger arrived for our rescheduled appointment.  He came by train so he didn't bring his supplies.  My project list included: installing bathroom door handle, checking why my ceiling fan wasn't working and installing the TV mount.  He was able to get the door handle installed and the TV mount.  Because he didn't have his full tool bag  he didn't have the circuit tester.  So he was unable to get the ceiling fan working.
Before leaving, I showed him my kitchen because in the future I wanted to put down new floor tiles and a backsplash.  He suggested a new countertop and said he would bring by samples but I have never heard from him again.
He did a good job installing the door handle and the TV but I felt he did not come prepared to do the ceiling fan. This was an Angie's deal so the price was good.  I think that was also why he was overbooked and having trouble keeping up with appointments.  

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"they replace my heat cover, did cleaning of basement rusty stain, other small jobs .Marc know how to handle difficulty job."

"Everything was accomplish. They were on time, respectful, and answered all my question."

"Awesome designed entire backyard! New pavers and walkways, custom outdoor kitchen and firepit with custom bench. Beautiful design in pavers help pick the best ones out! Laid beautifully not one weed or area where things are not leveled. Would recommend to anybody for masonry work."

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They were very prompt and did a nice job.  They also re-painted the welding joints after the job, to make it look like the same, as before.  I liked their services and will use the same in future.

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