Get matched with top plumbing installers for a remodel or addition in Millville, MA

"No invoice transparency at Sila Heating, Cooling, Plumbing, and Electrical. I had an appointment on February 16, 2026, to troubleshoot a no-heat issue on the second floor of my home. I was told the repair would be $1,500. Although hesitant, I agreed to proceed because I needed heat. The repair was completed, I paid $1,524.90, and the technician left. I later realized I had not been provided with an invoice, so I called the company directly at 781 438 4114. The person who answered the phone emailed me an invoice. The invoice listed an HVAC diagnostic fee of $69.00, followed by ?HYD 170,? with no price or itemized breakdown provided. I understand that professional services and parts can incur significant costs, it is unreasonable that the part alone could account for the entire charge without any supporting documentation. I respectfully requested a detailed breakdown of the invoice through multiple phone calls and emails; however, the responses I received were dismissive and failed "

"I love my bathroom! Jerry and team gutted my existing 1960s bathroom, updated the plumbing, and installed new walls, a new floor, and all new fixtures. I can't believe it's the same room! From the beginning Jerry took detailed notes and strove to understand what my husband and I wanted. He also had some great input along the way. The best part is they were very respectful of my home, and treated it like their own. I can't wait to hire them back for new projects in the future."

"I wanted them to enter the facility in a more cleaner way with shoes covers, there was also some heavy smoke that they left as well"

"He installed mini splits and does not back them up would not call back"

"Top notch vikki had her guys here asap to check my old a/c unit out when the tech said it was gone that Monday the appraiser came out 2 days after that had quote and a week after that install in 1 day . Guys where awesome new what they where doing had it done in no time... highly recommend for any a/c our heating issues awesome people..thank you advance especially vikki she was awesome. "

"He answered his own phone. I was surprised because no one does that anymore. He came out the next day and fixed both of my toilets and didn’t charge and arm and a leg. I am so happy with his company’s work that when I’m ready for the walk in shower I will be using Jim again"

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"They called letting me know when they were coming. The guys showed up, diagnosed the problem.( leak in kitchen pipe leading to drip in basement) fixed the drip. Overall, courteous, professional, and friendly. Would hire again!"

"I recently had my shingle roof replaced and I?m very happy with the results. The team was professional, punctual, and completed the job efficiently. The quality of the work is excellent, and the new roof looks great. They kept the work area clean and communicated well throughout the process. I would definitely recommend them to anyone needing a roof replacement."

Gem Plumbing and Heating is dedicated to providing our customers with the best quality and craftsmanship. We are here to build relationships with our customers and communities and to provide our employees with a great place to work. We look forward to working with you!