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"Fantastic work . Fixed the leaking pipe replaced with plastic tubing . Will need some future work with a new garbage disposal installation. Will hire for that project . Very responsible pricing . Thanks for coming out so fast as well. Highest endorsement for Ray and his company NW plumbing and mechanical."

"Very quick, professional, polite and did excellent work and service. Highly recommend.
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"Technician arrived on time, was able to clear the garbage disposal, and check to make sure the trap was clear. He put everything back together, and it all worked again. Tech documented work he did, so I could determine if the charges were a renter's expense or an owner's expense."

"Worked with Deep to schedule the service. I have used Vortex to replace my sink faucet. Brian came out and replaced the garbage disposal. I purchased the special they had for installing and providing the garbage disposal. Brian did a great job."

"The leak was traced back to the overflow and was correctly reinstalled. Will be using this plumbing service for an upcoming home remodel."

"Overall, the quality of the work was excellent.  However, the issue I had was in regards to communication and responsiveness. I originally submitted a request for info via their website and received no response until I called 3 or 4 days later.  Christopher came out within a day and scoped the work to be done and indicated he would submit a bid within a day or two.  A week later I had to call because I had not received a bid.  The response I received was that Christopher would work it that night.  I did receive a bid the following day.  I received an email indicating when work would start and the worker arrived promptly.  The extent of the water damage was greater than originally thought which increased the scope of work.  I talked to Christopher that day and he explained that he would have to re-bid and would likely schedule the work when a team of people could work the job.  It again took a week before I heard from Christopher again and that was after I called to inquire on status.  We got rescheduled two and a half weeks later (the work separate from the water damage was also pushed out two and a half weeks).  We were told that it was a 3 day job and work commenced on a Monday but didn't finish until the following Tuesday (they don't work weekends and the Monday was a holiday).  During this time, there was a miscommunication on how material was to be purchased as I believed that this was part of the estimate but I ended up having to provide my credit card number to the lumber store to purchase materials.  Although the quality of work was excellent, I don't plan on using Christopher and Company again due to the numerous issues I had with communication and their overall responsiveness.
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"Complete success! Cody and Alan worked with me before, during and after the project to ensure all my needs were met. As this was a large project spanning multiple months, they customized the payment gates to ensure that I was comfortable with the work progress. I received frequent updates and on-site inspections as needed. Every conversation ended with “how can I make things better for you?”, which is great customer service skills and a rare thing in this industry. Options for work was always provided, as well as recommendations based on long term considerations. Cody allowed me to be as involved as I wanted, which was great to hear. I would recommend this company to anyone looking for a contractor that wants to partner with you in getting your project done."

"Big Bird Plumbing did a great job. Even though we had stopped the water leak ourselves, Big Bird checked all the connections and quickly discovered a problem that allowed us to avoid a future water leak problem. His fee was reasonable, he knew his business, he was pleasant to work with and arrived as scheduled."

"It was a good experience. We just walked around the house and looked at the job but I did not use them. They were on time and they called me before they came. They were precise. They actually told me that I do not even really need them. They even said that my mold was not that bad. They were honest with me and they did not try to take my money. Their price was excellent and their responsiveness was good."

"Great, prompt and best of all when you call for service or questions you are talking to the plumber that does the job, not a clerk."