
Angi Approved
In business since 2018
Free estimates
Warranties offered
"I hired the company primarily to move some large pieces into a smaller apartment. I was mainly concerned about the couch fitting. I sent them many pictures to review. They also had the option of visiting the site beforehand to make sure they could do the job. They accepted the job and said they could get the couch into the apartment. They failed to accomplish what they were hired to do and kept the whole fee anyway. $725 for 3 workers charging $85/worker/hour. The movers spent around an hour moving in smaller pieces and the rest of the time preparing and trying to get the couch moved into the space. They finally gave up but charged me the full fee even though they failed at the primary purpose they were hired. I asked for a 50% refund which was a deal since the least amount of time was spent moving smaller pieces. It was a fairly new really nice brush leather couch which we also could have sold if we had gotten the correct advice that the couch could not fit up the stairwell into the apartment. We could not even get the nonprofits to come and get the couch. So we had to take it to the dump. They refused to give any refund and denied that they had said they could get the job done."










