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"Would hirer them again"

"Predatory Sales and Subpar Quality Mad City's process is predatory from start to finish. Three hours of high-pressure sales tactics in my own home, even after I repeatedly stated I needed to discuss it with my husband. After the installation the field manager acknowledging the wave and gaps in the wall, he told me that while it didn't meet my expectations, it met their "standard of error." Let that sink in: Mad City Bath?s official policy is that crooked and wavy is good enough. If you value your money, or want a shower that is actually square and plumb, stay far away from this company. They perform subpar work, hide behind automated phone lines when things go wrong, and will abandon you the moment they have your money. Hire a reputable contractor instead."

"Excellent work done promptly. Workers masked off kitchen so dust didn?t infiltrate the rest of the house. Came back the second day to put down a third coat of finish and clean everything up. We love our floor"

"If I ever need plumbing service again (I live in an apartment so it’s unlikely, but never say never), Randy’s will get the first call"

"Recently had Great Lakes Renovations totally gut our bathroom. The tiling was superbly done. The job was completed in time allotted. Cleanup was completed each night. There were no surprises or hidden /unexpected costs. The crew was professional and friendly. They listened and consulted with my wife. Smart guys."

"Communication was quick and easy. They were able to get the project done on time with efficiency. The manager and employees were very courteous and transparent on all work being done. All questions were answered very quickly. I would 100% recommend them and I will use them again in a project coming up soon. "

"The person came at the time scheduled, went right to work, he did not stop until he was finished. Did a fantastic job. My new walk-in shower looks great and work great. I could not be happier with the finished product. I will certainly use your company again. "

"Very tid and spotless work space."

"We had a walk-in shower put in place of an outdated tub and tile surround. The process was painless from start to finish and we are very pleased with the results! They even put down covering on our floors and stairs so as not to damage anything! Honestly, wish we had this done sooner!"

"I do not recommend this company due to poor quality of product. - Jan 2023 bought 2 patio doors, 3 slider windows. Product that was installed in May included 2 cracked slider windows and all products had wrong color on interior. All needed to be replaced. - May 2023 bought additional 19 windows. After install in Oct 2023, 13 of the 19 had noted manufacturing defects requiring replacement in January 2024. After install of these replacements in January 2024, additional 7 had noted manufacturing defects requiring replacement in April 2024. At install of these latest replacements, 5 more had noted manufacturing defects requirement replacement (which has not yet happened) - June 2024 during rainstorm noted two of the window sets had significant water leaks. Company was advised with documentation on 6.4.2024; as of today 6.8.2024 company has yet to acknowledge my request for refund so I can re-replace the windows with a different company. Additionally several of the caulk lines were obviously done by a new employee, as I had to have the contractor installing new siding re-do those lines."