Get matched with top smart home system install or service pros in Monson, MA

"They are fine. Their price is very good and the hardware is holding up very well."

"I was on the market for a security system and this one seemed easy enough to install.......went through the process and some of the window sensors were not working. I called Customer Support who was very friendly and we went through the entire process again...this time other window sensors did not work. This went on for a week or so...then the door senors stopped working....than the motion sensor stopped working...at no time in over a month did I have a fully operational security system. As I was about to return the system I was told they have "new" sensors and they just realized they received a bad batch and are working with another company.....Gave it a try....and same issue returned....some sensors worked....some didn't. I finally returned the system and stopped getting emails.....only to find that they were still billing my credit card even after I returned the equipment. Very nice people and very understanding.....unfortunately their product is not up to par. While we do have a large home, it's an open concept and the sensors that weren't working were no more than 15ft away from the base. The previous owners of my house had a wireless system with no issues at all.....I'm going to be using that company going forward."

"Glad it's easy for some with no experience and I could save money along the way."

"The Smart Home features they installed, such as thermostat and door locks, etc. do not always work. For example, the Honeywell thermostat can no longer be operated from our phones and is difficult to install. Remote door locks are also unpredictable."

"They have excellent service"

"We just bought a very old house that still had active knob & tube, two wire Romex, some shoddy amateur wiring, and only one room with actual grounded outlets. Our house was full of quirky surprises like random bricks in the wall, plywood between the beams and drywall, and just about any other problem you can think of rewiring a 160 year old house. These surprises meant that it took them far longer to complete the work than their original estimate but they did not charge us more for the added time (though there were new items that popped up that weren't in the original plan that they wrote up new invoices for). Our primary team, Shelby and RJ were amazing, they rolled with the punches, kept us updated and informed, and managed to install a new electrical panel and upgrade about 90% of the wiring in the house with minimal damage to the walls."

Perfect Sound & Installation Co. is a highly successful audio,video, home automation and custom installation company based out of West Springfield Massachusetts. \n \nWe specialize in custom home theater, media room design, multi-room audio/video distribution, lighting control, climate control, structured wiring and systems integration. \n \nAt Perfect Sound & Installation Co. our goal is to provide our clients with superior products and craftsmanship while being sensitive to their design needs and budget. Our design team offers the latest in technical knowledge, design expertise, and customer satisfaction. \n \nAdding a custom home theater, multi-room audio system, or home \nautomation is a wonderful investment that will add to the enjoyment and value of your dream home. But an investment of this size shouldn't be trusted to just any company. The level of the company's integrity and experience in the audio/video industry is an essential consideration.

"They did a good job and no other comments."

We specialize in helping you automate your home, from your lighting and shades to heating and cooling; all controlled from keypads or even your smartphone and tablet. We offer professional home theater and audio distribution, with precise wire management and thorough system instruction to help you control your technology; not the other way around. Universal remote control options, high-speed secure networks, and DVR security camera systems; all professionally designed and installed. At Promethean Solutions, we've built our livelihoods on giving you the absolute best installation experience, every time we walk through your door. From the simple to the lavish, we've experienced it all and we can help you every step of the way. No job is too small or too big for our talented and knowledgeable staff. We cover the entire Massachusetts area, including Boston, Cape Cod, Martha's Vineyard & Nantucket Island.\nLet us help you conquer your technology!

"Comcast was not very helpful and I was paying for services I wasn’t getting Talked to Bruce and walked me through alternatives an options He was very responsive and did an amazing job. I used to think customer service was a thing of the past. Bruce restored my faith!"