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"Zak showed up on time, looked at my to be fixed list and went right to work. He was able to loosen the shut-off valves in both bathroom sinks, so we we didn't have to replace those. (I'm 70 and arthritic, no strength in my hands and wrists.) If the shower regulator goes wonky again, I should be able to fix it myself as Zac showed me how. No charge for that fix. The toilet needed a new flapper-apparently the el crappo one I had used was no good-it was worth the $15 charge to finally not have to turn the water on/off to use the toilet! The cost of the project includes the new faucet which I guess to be $80-100 retail range (a nice Delta basic with sprayer). It was not a simple replumb; there were some challenges getting the old faucet out as parts were rusted and fused. Zac explained everything along the way, took care not to make a big mess and cleaned up after he was done. Took about 3 hours start to finish, including the time Zac took to go purchase the faucet and get the special tools needed to cut apart the old rusted parts. They will be coming back to install some shower rails for us after they get the parts. I will be calling these folks for any more plumbing repairs I need. I was so nice to call and actually talk to a live person and not play phone tag. I called them on a Thursday afternoon and they were here the next Monday morning as promised. This was a non-emergency call. BTW-they do charge $85 for a service call. This was work Plumb Tech originally did in December 2017. I had washed dishes in a dishpan and when I dumped the dishpan, water gushed all over the floor. I called they sent a tech over immediately-here in about 20 minutes. Turns out my old house and somewhat wobbley sink cabinet contribute to loosening the joints. The tech re-attached everything and tightened all the joints as much as possible. Everything is now working fine again. Done at no additional charge to me. I really need to have new cabinets installed so the sink will not move even a little, but the house is not worth that expense at this point. (We will be investigating some way of stabilizing things.) I really appreciate the fast response and not being charged."

"William did a good job of preparation and cleaning."

"The guys are great! They are friendly and work hard. They know what they are doing and completed several plumbing projects for me over the past months."

"Preston was great!! Fixed the issue in under an hour and we were back up and running. I highly recommend Fast Drain!!"

"Lou and Bryce showed up at the time that was discussed. Lou was very polite and professional. He gave us his professional opinion as to what was happening. Last year, we were told by another company that our leech lines had collapsed. Since replacing the leech lines was not an option due to county regulations , we could have been looking at replacing the entire septic system. If we would have had have a new septic system, it could have costs us between $20K-$30K. Lou said he couldn't be sure but he could surely find out what was going on. He called Aaron, he brought out a back-hoe the same day, dug up the area between our septic tanks and distribution box and discovered it was the line between our tanks and distribution box that was clogged solid. We, also, found out the leech lines were working fine. They pumped both our tanks, dug up and replaced the clogged line, put a riser and lid on the distribution box and refilled the hole. We've lived in our home 3 years and have used 2 other companies when we have had issues. Hopefully, our septic issues have been resolved for a while but if anything new arises, we will be calling Aaron/Andrew's Septic."

"How did it go?  Details??
It was excellent!!!   On a scale of 1 - 10 -- it was a 15!!     First they called me right away to schedule, and worked with me to find the soonest time that worked for both of our schedules.
The rep who came to my home was Colt ... he was awesome!!!     He went above and beyond and even helped me fix a couple other things!    He was personable, polite, very thorough and seemed to be great at his job.  He is a very nice young man.
  He is an excellent representative of Joe Lay & Sons Plumbing.  
I will specify Joe Lay & Sons for any and all future plumbing needs (through warranty company or independently)
I often hesitate to bring people into my house, that  I do not know.    I do not  feel that way about Joe Lay Plumbing.
I highly recommend them to anyone looking for a plumber for plumbing needs.
They are prompt, caring, work to get you an appointment ASAP, dependable, thorough .... I can't say enough.
I am surely one who will complain when a company is not satisfactory, the work, the technician, etc  .... and I do.  
 But at the same time, when there is a company and service rep who are really good (in this case exceptional) I will  (and have) write, email or call them to compliment them and let them know just how good of a job was done, how the service rep was such a great representative of their company.. . . and that I will be a return customer!!
I have nothing but great things to say about Joe Lay & Sons -- and highly recommend them!!    


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"timely, as well as clean and efficient."

"The experience from beginning to end was great. The tile in both bathrooms looks great and the cost was very fair. Delco was flexible working with my schedule and provided frequent and unprompted updates and the work was completed on the timing estimated and very close to the $$ estimate as well. There was minimal clean up on my end after the install which I appreciated as well."

"We have hired Mike for several jobs over the past year or so. Hanging a tv, repairing an electrical outlet, minor sink repair and replacing lights in our garage. We will continue to hire him as needed. He is efficient, knowledgeable, and his pricing is very reasonable. He’s very dependable and trustworthy."

"It was poor. The work was sloppy. He didn’t end up using all the hours. The work was not good and I ended up having to have it redone. I would not recommend them."