Get matched with top fridge, freezer or ice maker repair or service pros in Mount Sterling, OH

"This pro provided useful information via a virtual (online) video consultation. Since this service does not send technicians to the home, they did not do the actual work. I am considering whether to order parts and try to complete the repair myself or under their virtual direction."

Hello I’m Jay I have 10 years in the industry and am excited to help with your needs.

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Greatly appreciated that he came out shortly after we spoke. Very difficult to get competent service done the same day, let alone the same week! DeWitt got the dryer up and running."

"Very good. Would definitely hire again."

"Repair Clinic sent me a water intake valve that had some scuff marks and an unnecessary fixture (which I thought nothing of, assuming it had been removed from a new dishwasher). When the part did not fix my dishwasher's issue, I ordered a circulation pump, which also failed to fix the issue, so I decided to return both parts. Repair Clinic blamed me for the scuff marks and extra fixture, which is unacceptable. They referenced their return policy which states that parts which have been installed cannot be returned, and denied me any form of refund. For all I know, the water intake valve was defective, and I have no recourse. Don't put any stock in the "No-Hassle 365-Day Returns" they proudly tout on their homepage. Instead, expect finger-pointing and uncaring dismissal. You are better off with one of their many competitors."

"These people have a screwed up billing process where they bill you multiple times for a single service. Then they send you to collections. They admit they were paid, but refuse to change their records. They ignore you and mess up your credit. Report them to attorney general so they see the trend with this people. I can't be the only one. Go to another appliance service that has their act together. Run away from economic Appliance service."

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"Working with Affordable Appliance Service was an awesome experience from start to finish. Mike was very helpful answering questions on the phone and was very accommodating based on my work schedule. Bryan, the Service Tech did an awesome job diagnosing the dryer repair and was able to fix the dryer on the spot. This was a great experience. I will definitely recommend to family and friends."

"Very well. Repairman was professional, efficient and timely."