Get matched with top tankless water heater repair pros in Needham Heights, MA

"In late June of 2023, Neo and his apprentice replaced our water heater. Neo did charge slightly more than Google reported as the average price in our geographic area. However, "you get what you pay for." Neo was diligent, friendly, efficient, and knowledgeable. Neo responded promptly to all telephone calls and text messages. There was no drama with Neo. Neo was a consummate professional. We would definitely recommend S&S Piping and Heat. When we experienced a runaway faucet and a broken shut-off valve in the spring of 2024, Neo was quick to respond. Our over-engineered faucet required more than the replacement of a simple washer. In a professional manner, Neo repaired the faucet, replaced the valve, and corrected a related water-pressure problem. As usual, Neo offered good, solid communications. Yet again, we would definitely recommend S&S Piping and Heat."

"This was a relatively small water heater repair, and Ryan did an outstanding job. He responded immediately to my request, provided a reasonable quote, was polite, professional, knowledgable, and friendly to deal with. Will definitely hire again if needed."

"We have been loyal customers of Genove for years, but this year they exceeded any expectations. From the emergency service call on a cold Sunday night in February to the installation of the new furnace and hot water heater today. Armando and crew are terrific. Ryan, Richie and Shawn completed the project in less time than we expected. And, Armando assisted us in the HEAT loan program which has us paying for this work at zero interest over 7 years as well as handled the rebate programs. Highly recommend Genove!"

"Guy did a great job of diagnosing and repairing our State Hybrid Electric water heater. I would definitely recommend his work."

"They were very fast to respond to my call and were able to send someone within two hours. The replacement of the hot water heater went well. For the water pipes they use copper crimp fittings instead of soldering so it will be interesting to see how that holds up over the years. My only concern is how they ran the gas line. They use Gastite CSST which is fine, but the CSST is run so it goes downward then back up and then downward again before it enters black pipe that has a moisture trap. It seems to me that if there is any moisture it will end up in the CSST instead of the trap. In addition, there is a pretty good bend in the CSST right before it goes into the trap section. Also, Teflon tape was used on the all the joints instead of joint compound. I think I will get someone from a different company to come in and take a look at it."

"10 stars for this company and the quality of their employees..."\n- Google Review\n\n"This team is a gem in town..."\n- Google Review\n\n"Arrived on-time, super friendly and courteous..."\n- Google Review\n\n"If I could give more stars, I would..."\n- Google Review\n

"Not easy finding an HVAC company willing to install a gas steam boiler. These guys did it all and did it well, removing the old oil burner and oil tank, installing a Weil McClain boiler including steam piping and hot water, installing gas piping, electrical and plumbing, including all inspections, even leaving me a temporary hot water heater until the furnace installation was completed. They fully accommodated my schedule as well. The town electrical inspector who came after installation was complete confirmed their good reputation."

"I ended up losing heat due to a low water switch. I never had a gas furnace. They talked me thru on how to fill the system and did not charge me"

"Outstanding customer service from start to finish. The plumber was knowledgeable, respectful, and left everything clean after the repair."

"Snaked main sewage drain and solved the water backup issue"