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"My fence installation was completed on 5/9/2024, so this review is 4 months after install. BLUF: Excellent quality work and knowledge. Great communication about project while in-person. Poor communication about coming and going. Unclear communication about costs throughout. Poor customer support after final payment. Will not use again. *The company* below means *Pro Caliber Fence and Deck*. *The owner* below means *Jeremiah Strawderman*. *The crew* below means *employees or hired hands for Pro Caliber Fence and Deck*. Knowledge and Work: - Mostly outstanding! - No other fencing company walked me through what would be best for my situation. - Very pleased with the crew. - A gate was installed incorrectly and needed repairs after 4 months (used different company). Pricing and Costs: - Very pleased with the initial quote. - I believe the cost should have decreased at the end, but I did not argue it because things happened during this project where I know the company lost money (Ill explain below). - Your cost may go up if material cost increases, and your cost will not decrease if they use less materials than quoted. There is no written policy on this. - My initial invoice pricing never changed. The amount of material and labor required during the job turned out to be less than the original quote, and the owner said money would come off of the labor. The total remained unchanged even after reminding the owner. Im okay with it, but its not great practice. - The company bought the wrong fence posts initially. The owner told me this was *on them* as far as cost (plus the correct posts were in the original invoice), but toward the end of the project the owner used it as an excuse for why money did not come off the total. It was a crap excuse, but I took it as meaning he was not going to take any money off and the series of events made me okay with this. Timeliness / Logistics: - Multiple things affected the timeliness of this project that made the company seem like they didnt have their stuff together logistically. - Day 1 was supposed to be post install day. They bought the wrong style of fence posts. The correct style is in my original invoice, but there was an oversight. - The business they bought cedar stringers (two-by-fours) and pickets from had ruined their stringers (two-by-fours) when they arrived to pick up the materials, so they had to repurchase stringers (two-by-fours) from another business. - During install, the air compressor for the companys nail guns died, so they had to buy a new air compressor and new nail guns. - After returning with new nail guns and air compressor, the crew had realized they purchased longer nails than intended and had to leave to buy the correct size nails. - A couple times the crew would leave without a word and come back many hours later. Communication / Customer Support: - Communication was mostly great while on site. Very friendly and willing to explain things. It lacked when off site. - Times for showing up or returning to site were rarely communicated. - When it came to communication about costs, it came across as hand-wavy/unclear/misleading. - At fence completion, the owner said to me, *If you need anything at all, please contact us.* The owners interaction with me does not support this attitude.- We agreed on a metal gate latching system versus a pull-string on my single door which was not installed after my final payment. After 4 weeks of getting a different timeframe that they would be installing the new latch and then didnt show up, there were a couple of fence pickets that could use replacing so I asked the owner if they replaced that sort of thing. The owners response was, *Its wood. Thats not on me,* and lectured me on how I got a deal on pricing and repairs cost them money instead of simply saying *no*. I got another company to complete their job and repairs."

"I recommend Matt Bein at Prime Management. Our condo building's roof and deck replacement went smoothly and the end result looks great! Matt Bein is very responsive and well-versed about vestavia's permitting requirements. Also, it's clear that our roofer, takes a lot of pride in his work, which speaks to me. Every member of Prime's team was prompt, hardworking, friendly and courteous. Any questions or issues along the way were addressed, and Matt has made sure completely happy with all the work done."

"Went well, would recommend to friends and family. Great Service. Fives starts!"

"The job required a lot of work, as we live on a bluff. And we were so impressed with his work, that we've asked him to do other projects!! The best thing about him is that he's reliable, shows up on time, does what he says he's going to do, and they are all pleasant, the whole crew!! And they even clean up afterwards."

"It is great to have businesses that do it the old fashioned way - courtesy & professionalism.  Treat yours as if it were theirs.  To go the extra mile out of business pride NOT economics."

"Built and wired a storage building, installation of a 2 light front door and screen, build and covered the front deck."

At Alabama Decks and Exteriors, we specialize in transforming outdoor spaces into beautiful, functional extensions of your home. With years of experience in deck building, patios, pergolas, and exterior enhancements, our team is dedicated to delivering high-quality craftsmanship and superior customer service.\n We take pride in using premium materials, innovative designs, and expert construction techniques to ensure every project exceeds expectations. Whether you're looking for a custom deck, windows, siding, or a resort living space to enjoy year-round, we bring your vision to life with precision and care.\n As a locally owned and operated company, we value our community and are committed to providing reliable, honest, and professional service. When you choose Alabama Decks and Exteriors, you're choosing a team that puts quality and customer satisfaction first.\n\nLets create your perfect outdoor space contact us today!

"The overall experience was amazing, from day one in speaking with Brian was honesty, respect and professionalism. For me to live out of state and find the kind of craftsmanship that he offers is highly unusual. He went above and beyond in doing some extra work that was needed for my Sister's home. I highly recommend Skyline Construction to anyone that needs a dependable, honest and professional contractor. Thanks Skyline for the wonderful service you gave."

"Trustworthy contractor who did wonderful, complete restoration after hurricane. Man is brilliant and will. solve or fix almost any problem or need inside or outside a home that does not require engineer, plumbing or electrician license. Also unusually good eye for aesthetic details, excellent work on siding, fence, paint, tile, lighting, and bath fuxture and kitchen appliance installation. Randy is the man!"

"They did a very professional job.  The door works properly and the installation looks beautiful."