Get matched with top concrete patios, walks & steps installers in New-athens, OH

At Hard Luck Construction, LLC, we take great pride in our experience, expertise, quality and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner.

"The man who was supposed to come to give us a job price never showed up. We contracted the three jobs out to another concrete professional. We also hired another contractor to do a porch."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's custom needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.\n

"We were very happy with the work. This was the third time we'd had work done by EFS (first time at our new house)."

"This is one of the BEST COMPANIES I have ever worked with! They are very responsive & HONEST!! - After they excavated the sites it was discovered there where Helical piers from a past job of theirs from many years ago... maybe even 20 years ago. Nolan Beery came down to Indianapolis to see the piers first hand - and covered them with their lifetime warranty. I was not the original owner that added the piers... they found the receipt that they did do the work many years ago for a previous owner of my home. They covered majority of the pier sites under their warranty. THERE ARE FEW COMPANIES THAT HAVE THIS HONESTY & INTEGRITEY LIKE ACCULEVEL. Acculevel is one of the best companies I have worked with. Hands down if you need any foundation work by a professional company that stands by their work Acculevel is the choice!"

"Anchors were installed with no issues."

"There were positives and negatives in my experience with Slink's Masonry. <br /> Scheduling was a problem. When I first contacted Gary in May of last year, he was very up front that he was currently busy, but thought that he could look at the project in about six weeks or so. I was willing to wait, but after that, it was one slip after another, first just getting an estimate and then starting the work. The project was not underway until the beginning of October. The project was estimated at six weeks but ran closer to eight including some worked weekends, finishing up in late November on the cusp of bad weather. <br /> The other issue was project planning. Regardless of who's doing the work, I would simply not do another project like this without a more thorough project plan in the contract, including fairly detailed sketches with measurements. There was no contract beyond signing the estimate, which had a more general description of the work. This impacted most on the front steps, where both the riser height (8") and width (31") of the steps from the driveway to the landing don't match the riser heights (5 1/2") and widths (36") of the steps from the landing to the front porch. I don't know why the riser heights were done differently - they were all the same in the wood steps he was replacing, but after the molds were built (still prior to pouring the concrete), Gary gave me heavy resistance to changing it. The widths are off because he didn't take into account the depth of the stone veneer on the retaining walls to either side of the lower steps which extends into the step. Project planning was also an issue where the stone interfaced with other materials. The vinyl siding I had put in didn't terminate the way Gary wanted it - and while Gary will say the siding installer should have known better (quite possibly true), coordination would have been easier on my end if this was specifically spelled out in the contract. This was fixed by the siding installer at my expense. The Garage doors were replaced prior to Gary's work with new trim/weatherstripping installed, because he was going to stone up right up to the trim. When the wood beneath the trim had to be removed, the trim was destroyed and had to replaced, again at my expense. There was a tree blocking his access to the chimney which was taken down, which should also have been in the contract. He was unwilling to remove the stump. The height of the patio was higher than we discussed, so I had to have 10 cubic yards of dirt brought in to bring the level of the backyard up to meet it. Starting this Spring, the driveway (asphalt) has buckled all along the length of the retaining wall, because the driveway was hollowed out underneath when they dug the footer. I will have to have this tended to before this Winter. I think at least some of these issues/expenses could have been mitigated with better planning and a more detailed contract. <br /> Despite all of that, there were positives too. Gary is very meticulous and conscientious working with the stone itself. I'm very happy with the fit of the cultured stone install on the house and the flagstone on the back patio - it looks beautiful. I believe that what he has built is very solid construction that should hold up over the long haul. When he was building the retaining wall, the level was out on each block as he tapped it level. There's rebar in the concrete of both the back patio and front porch anchored into the house. He discovered into the project that there was not adequate support in the existing wood framed chimney to hold the weight of the stone, which I appreciate him bringing to my attention so it could be addressed. Gary will take input and is generally easy to work with, so long as you discuss things in advance before he's into the task. Just initiate communication early and often to make sure you're on the same page. <br />"

"Everything went as planned; workers were invariably polite, professional and just flatly first rate. They showed up when they said they would, informed me if they weren't coming due to inclement weather, and the job (a considerable amount of work) was done in the amount of time they estimated almost to the day. Concrete replacement work was carefully done. <br /> <br /> I would add: there was no hard sell, no slick reports: just a professional who came to the house, did the estimate, and stated when the work would begin. They were slightly more expensive than some local firms, but I appreciated that they didn't waste my time suggesting cheaper "band-aid" approaches to what was a very serious problem. They looked at the situation, said what needed to be done, explained everything clearly and succinctly. And, they guarantee their work for the life of the structure."

"<p>Just wanted to drop a line or two and let you all know how impressed we were with both your workmen and their work.  In today's society, you just don't find companies that really do a great job, they usually just do enough to "get by".<br /> <br /><br /> <br />At times, without their knowledge, I was home and could hear some of the men talking.  Much to my surprise, their language and subject matter were always appropriate.  Don't find that much in the labor force today!  It spoke volumes to me.  When they did speak with us, they were always very kind and informative.<br /> <br /></p> <p>The work that was performed consisted of excavating the dirt to gain access to the footings on both sides of the foundation.  On the inside, they had to bust out the concrete floor and hand dig to the footing in order to install their brackets for the "unified lift system".  After installing the brackets, they attached special hydraulic equipment to the brackets which drove 3" diameter<br /> <br />pipes down to bedrock.  Next, they attached a hydraulic jacking system to each pier location.  Using their special vehicle with a unique hydraulic pumping system they attached hydraulic lines to each location and were able to do a controlled lift.  From what we understand, your company is one of the only ones that can perform this "unified lift".<br /> <br /> <br /> <br />We were taking pictures daily and emailing them out to family and friends who could not believe their eyes!  They started out making our basement look like a bomb went off and when they were done it was swept and looking very nice!<br /> <br /><br /> <br />All this to say that the work done was absolutely astonishing!  We will highly recommend EHM to everyone that we hear may need this type of work completed.<br /> <br /><br /> <br />Thanks so much again.  We were dreading having this work completed, but you all made it so much nicer by your<br /> <br />expertise, kindness, and professionalism.</p> <p>Mike and Cheryl <br /> <br /></p> <br />"