Get matched with top wood flooring refinish pros in New Bedford, MA

"The quality of the work met our expectations."

"Theyâ re the best Iâ ve come across in a while now, the guys are awesome ,good work hectic great team I have no complains,I would recommend them to anyone"

"The installers were very hard working. They did not do one of the corners correctly and part of this floor is a piece of raw wood which moves around and is a safety hazard. I have lung cancer and because o0f my current chemo and radiation sessions I'm having a hard time coordinating my health care with the installers"

"Mauricio came right out after getting alerted about the project. His quote was super competitive. He installed luxury vinyl flooring in our basement and repaired a few walls. His crew was finished in a day and a half. The installation was done very professionally and the basement was immaculate when they finished. I would recommend them wholeheartedly."

"Roman is great. His install crew was timely, but did not pay attention to all the details."

"Bob and his team did a phenomenal job installing glue down 3/4” Hardwood Floor through our home. In total it is was over 1800 square feet. The workmanship was outstanding and we have used Polion Flooring for multiple projects after that including carpet installation. Will hire again for sure !!!"

"Duoc was a pleasure to work with. I initially hired him to fix and replace floors at my parent's house. He refinished some existing wood floors, matched and installed new hardwood floors, and his uncle installed some luxury vinyl tile in the bathroom. He did such a wonderful job that we also hired him at our own newly purchased house to refinish existing and install new hardwood, and again his uncle installed tile in our entry. All was finished in a very timely fashion and at a reasonable price. Thank you so much for your excellent work!"

"The crew was quick and efficient - left the house clean and looking fantastic. Ken was helpful and patient as I weighed options and made my decision. I'd highly recommend working with Domenic & Sons for a flooring project and will look to hire them again when I need my next work done."

"As an award-winning journalist with an investigative reporting background, I am shocked that Empire Today has been in business as long as they have with how poorly they treat customers. We had a luxury vinyl plank floor installed last August. The salesperson assured us that this was scratch-proof, but that if we did have any issues, the warranty would cover it and that Empire had a great warranty. Well, six months later, the floor is covered in scratches from light use - essentially from pulling out a chair here and there and walking across it. It's in a dining room, so we hardly ever eat in there and mostly walk through it. We have sat at the table a handful of times in six months. Yes, we have pulled out chairs for those times, but who would expect scratches like this from such mild use? We're pulling them out gently, not dragging them across the floor. Clearly, this floor was defective when installed if it was supposed to be as scratch-proof as the salesperson said it was. Their customer service manager (based in Massachusetts) has been extremely rude and unsympathetic and insists the manufacturer warranty and the one-year Empire workmanship and servicing warranty don't cover scratches. This goes against everything the salesperson told us. The one-year warranty has a list of what is not covered and scratches is not among them. It says you can obtain warranty services for defects. When I suggested that these scratches were a defect that got worse over time, the customer service manager LAUGHED AT ME and said she had my email saying that we caused it by pulling out chairs. I asked to speak to someone above her, and she refused to give me another name. I said, I'm upset enough to go to the Better Business Bureau and you're telling me there is no one else I can speak to who is above you and has the authority to potentially rectify this? By this point, I was raising my voice as she was so rude and unsympathetic. She repeated she was the customer service manager and there was nothing else that could be done, other than express our frustration to the sales manager so they were aware that possibly their sales team was giving out incorrect information. However, the sales manager, according to her, would not have the authority to rectify the situation because, apparently, she is the only one within the entire Empire Today Corp. who can be bothered with customer service problems. What??? She wished me a good day and hung up on me, not caring that I was prepared to go to the Business Bureau, write negative reviews, and do whatever I could to resolve this. She chuckled again and said, “You do what you need to do, but the warranty does not cover scratches.” I have never dealt with a customer service manager who was so unhelpful and rude, just shutting me down completely. Unbelievable and we will be taking this to the Better Business Bureau and making sure everyone we know does not use this company."