Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in New Bern, NC

"I will start by saying that the work they did waterproofing our basement looks good, and I am hopeful that it has fixed our problem. We've had a good bit of rain recently, and so far, so good. That, of course, is the most important thing. That said, I chose this company, even though they were on the high range of the quotes I received, because I did not mind paying more for a professional experience and great customer service. I was disappointed with this aspect of the experience. The day they were scheduled to begin they never showed up, and I ended up calling them three times that day. The woman in the office was responsive, but she said that they did not know where they were. The next scheduled appointment was for the morning, and they did not end up coming until 2pm, again without any communication. Both instances were due to car issues, but a phone call to keep me updated would have been appreciated to allow me to better plan my day. When they did start the work the crew leader was friendly and appeared to know what he was doing, but he offered little information about the job unless I asked. Prior to the work being done, I also had to keep after the sales representative to put their warranty in writing. Twice he promised to email it to me, and only after contacting him a third time did he send it through. If I had not paid so much (over $11,000) I would have given them another star, but at this price point my expectations were high."

"These guys are very good. I highly recommend them. They did three tasks, stabilizing a cracked concrete floor in a shed, stabilizing my 30 year old concrete driveway, and stabilizing my 30 year old modular home foundation that was built out of specs. Well done!"

Locally owned and operated \nhttps://coastalcrawlspacerepair.com/\n\n

"I had a flood for the first time in the crawlspace and basement. I called Regional Foundation & Crawlspace Repair to come out. They wanted 27K for crawlspace encapsulation, that was too much and I could do most the work myself. I instead paid them $5,000.00 to bury a geodrain and install a triple safe sump pump system. This is the job they did, they installed the sump pumps at the 3rd to lowest point in the crawlspace and this geodrain goes back and forth from uphill to downhill. The lowest point still allows water to flood downstairs. They also cracked a chunk of my foundation at the point of sump pumps egress. Outside they just threw rocks on ground were the water comes out and can get back into the ground to reenter the crawlspace. They got 1 star because the people were nice, their job was not. Update as of 4/23/2024 they contacted me and said they wanted to make sure everything was good. A Girl and guy came out and noticed a couple things I didn't and said they would fix it that their company does not do work like that. They dug up all the previous geodrain and moved it to walls, tried to level out the drain and changed the location of the pumps and the drain outside. She had a really good work ethic and never took a break. The guy was on the other side of house and think he did good too. Everything they did looked professional and looks like they fixed everything. They had to come back today to finish the work today, but had three of them. It all looks good and they tested everything. They apologized about the old work and were not sure went wrong, but I don't have a negative view of the company now and am satisfied with the work they did. Just nocking one star for the under trained individuals that came the first time, the second crew was great!"

"Cleaned, rebuilt, installed dehumidifiers, sealed areas, and fabricated improved access ports to the crawl space. <br />"

"We used Southeast foundation to encapsulate the crawl space of our house.  We can not say enough good things about George (foreman) and Chris (owner), as well as all them team of people who worked on our house.  The crawl space looks fantastic!  Neat, clean and no more humid air.  Having them do this and install the foundation insulation will save us on our utility bills and the best part is there is a tax credit for installing this.  We recommend anyone considering fixing the humidity issues in a crawl space to contact them.  You will not be disappointed. <br />"

"They come to our home about every other month for service for maintenance and that costs about $80 per visit.  We also have a termite system that they check quarterly.  We pay a $300 annual fee for the termite system that includes an in home inspection, they crawl around the crawl space, bait the termite traps and check them.  They spray around our basement and doors.  They also spray the exterior of our home.  If we have anything particular we would like them to address they will.  My wife likes that she deals with the same person all the time.  They call in advance and set up an appointment time when my wife is going to be here.  I think they do a fine job and have no motivation to switch companies at all.  The pricing seems reasonable and I have not investigated other vendors. "

"Very well. Service and timeliness was excellent."

"I recently purchased a home in Cyprus Landing (Chocowinity). Roland explained the process, schedule and gave me a fair price. He performed service as described and did a fantastic job. I plan to make this an annual event."

I am a self-taught artist, initially drawn to experiment with pastels and colored pencil, and now working with acrylic on canvas. My art speaks for itself.