Serving New Bern, NC and surrounding areas
Approved
In business since 2011
Free estimates
Customers say: Quick response
"I have just retired from the military after 23 years and I'm used to calling-in a work order to have repairs made :) However, I moved back into a vacant home with my children which needed a lot of work. I was a little rushed as we were living in a hotel for 3 weeks and the hurricane caused many delays with electricity. I made my selection based on previous reviews. Here's a break down of pros/cons: Pros: - Very personable - Showed-up when scheduled - Kept me updated with progress/status - Loaned fans until air condition could be repaired - Gave a reference for plumbing repair (same day service) Cons: - Pricing: Not transparent, no breakdown of cost for materials /labor. Requested receipt weeks after work was completed/still vague. - Electrical/Roof repairs: fixes did not resolved issues - Floor Installation: gaps between walls in one room, can see sub-floor along wall/ in closet. Nicks throughout house on baseboards. One vent would not fit, had to make multiple request to get resolved. The floor needed trim due to gaps throughout the house from the carpet. Overall big improvement from old carpet. - Paint: Overall nice job, I had to remove paint chips in bathroom/kitchen and minor splatter on kitchen tile. I requested a quote for additional work I needed (new deck, repairs to doors & enclosed screened porch); while repairs were ongoing and never received an official quote. This was a great learning experience; I have gained more knowledge on what to discuss upfront. I'm looking forward to working with another contractor for remaining upgrades!"





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