Get matched with top foundation drainage installers and replacers in New Haven, CT

"Our basement has a huge sloping rock in it-the foundation was built around it when the house was built in the 50's. Over the past 5-6 years, water has seeped in more and more at the top of the rock where it meets the ground right next to the foundation and rolled down the rock to the cellar floor, threatening to flow over to the finished side of the basement. First we put a new drainage system outside the house but that did not help. Five years ago we had another basement company come and they told us all we would need is a dehumidifier and that would dry up the water. We bought their big dehumidifier but nope, that did not make a dent in it, it has just gotten worse each year. I called CT Basement Systems late last fall and a very, very nice representative came, looked at the rock and the water flowing down it and was confident their system would take care of the problem. I have a friend that used them for water in her basement and she has raved about them and has never had a drop of water since her system was installed. I paid the deposit and the technicians came exactly when they said they would. They did a great job, were very professional and left the cellar area very clean in spite of all the dust that must have been generated by the jackhammering. I am very happy with the job they did. However, there has been one unexpected problem. Before the drain was put in, I had been buying absorbent socks, flood bags and all kinds of things to soak up the water. Now we just let the water course down the rock into the drain guard, which then funnels it to the sump. We discovered that some of the water drains down to our brick chimney, which abuts the big rock . Instead of continuing it's flow down the rock to the drain, some water is soaking into the gravel around the chimney and then coming out on the other side, where there is no drain guard, making puddles on the floor again. We think the rock needs a thin lip of cement to direct the flow down and away from the chimney area. So, I called the salesman. No call back. I emailed him. No reply. I called and left another message but nothing. I called the company and asked if they would give him a message to call me. No response. So, I can only surmise that they are completely uninterested in this, now that the job is done. I now have a mason coming to do the cement. It is too bad, because I was so impressed with the salesman when he came and also with the installers. I would recommend the product and the installation service beyond a shadow of a doubt. But the lack of customer service after the fact is a huge disappointment. I actually do not mind having our own mason come and do the job. If they had called me back, I would have told them that- I really just wanted to get their opinion on the problem. But they apparently just don't want to be bothered."

"Budget Dry met my expectations in every way possible! (For the record, I am NOT in any way associated with the business or anyone who works there--this is a real testimonial). I was so pleased with their whole process, the price and the installation that I called their management to rave about how pleased I was. They installed a basement drainage system in an old leaky basement and a dirt floor crawl space encapsulation system where mold had grown. Our home was built in 1959. After several major rainstorms and four winter/spring months of time passing, all is perfectly dry and the obnoxious smell is gone!! The people on the job were skilled, considerate and did whatever it took to do it right. We were even visited by home office management and the salesperson during the job to be sure all was going well. I never take the time to write reviews, but Budget Dry deserves one from me--an extremely satisfied customer!! Folks, you can't go wrong by choosing them to fix your basement problems. Don't hesitate to call them and believe what they tell you needs to be done. They will be right all the way. Bill"

"Came to finish digging out trench to install footing drains around basement area of house. The guys finished the job in 1 day. So far no leaks into basement."

"James came to my home and look at my pool cement project to replace and add new and gave me a awesome price that also I was able to do a cement slab for my kaziboo i strongly recommend them did the project on time and keep me updated on everything and clean after them self from start to finish."

Groundworks is the North America’s leading and fastest-growing foundation repair and water management solutions provider. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first phone call to the annual maintenance offered, our customers have peace of mind knowing we’re there with one mission – to repair, protect and improve their home.

"Nick was always very responsive and available whenever we needed him. He showed up on time, tackled every challenge with persistence, and maintained a positive attitude throughout the job. His reliability and dedication really stood out. Highly recommend!"

"As others have said here on Home Advisor, Vincent and his wife Grecia do outstanding work, communicate better than any other contractor I've ever hired, and most importantly to me they are quality people. The price was fair and reasonable; they were flexible and super trustworthy. I actually enjoyed having them at my home believe it or not. We needed to tear up an old concrete driveway (~50' x 12') and replace it. Initially we thought we were going to go with asphalt because of the lower cost, but when we discussed the pros and cons with Vincent and compared his quote to those from other companies, we realized AA Outdoor could do a high quality concrete driveway at a price that was comparable to asphalt. Concrete will also save us maintenance and expense over asphalt too, and that decision was made in part because of the excellent communication and feedback from Vincent when we first started discussing the project. Vincent is very knowledgable and has decades of quality experience; I asked a ton of questions and he answered them all - I actually learned a lot from him. I recommend Vincent and Grecia (AA Outdoor Services) highly without a doubt!"

"excellent experience working with valley roofing and construction to replace our old roof! and their customer service was responsive and personal. on-site crew was efficient and thorough with clean up! after the roof was installed we didn't find a speck of construction debris leftover.definitely recommend using valley roofing and construction"