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"I have done business with Whittier Plumbing & Heating for a number of years. I have been consistently impressed with their professionalism and the high quality of their work. But I have appreciated even more their immediate response on a couple of occasions when we had an urgent problem -- heat stopped working in the winter; a radiator pipe sending a flood of water into an upstairs bedroom. One emergency occurred on a weekend; the other took place on a holiday when Whittier was not open. In both instances they responded to my phone call and had someone on site and dealing with the problem as quickly as I could have hoped. They do a great job, they work efficiently, they charge a fair price for their services, and they take care of their customers. I couldn't recommend Whittier Plumbing & Heating more highly. Steve W., Leverett, MA"

"We came to our home to fix a washer. We told him what was wrong and what was needed and he came to fix it. We thought he was going to fix it that day, but he said that this was a diagnostic appointment. Which is fine so we paid him $165 and he was to come back that week to fix it with the part. He never showed back up. He never returned our call or message."