Get matched with top bathroom remodel pros in Newport, RI

"Rick was very responsive at first and eager to get started on my bathroom remodel job for one of my apartments. He is commended for having to respond to quote request fast. I decided to give him a chance to do a good job before handing a bigger jobs for my other properties. Before the work started, I emphasized that the dust control and cleanup was very, very important to me. The job involved lots of demolition work inside the apartment - naturally, there will be lots of dust. The apartment is currently occupied and has lots of furniture, computers and audio equipment that I wanted to protect. I thought he and his workers were communicated this request. I even offered the use of dust control fan and Zip Wall to isolate the work area but he said he will be fine without them. Once the job started, I was away for one week to take care of my family. When I returned, I discovered that the door to the adjacent room was left open. That is my office with all the equipment and important papers. They left their construction material and equipment in this room. I was horrified that there are fine dust everywhere - on my printer, computer peripherals, furniture. I brought this issue up with Rick. Nothing happened. The worst part was that the job was declared done and I paid the service in full - They never returned to clean up and pickup the equipment. After almost a whole month, the supply and equipment is still there. I had to spend extra time cleaning up after their mess. Very unprofessional. Lessons learned. Do not pay the balance until all the cleaning is done and all the equipment removed. I expect the clean up and dust control to be a part of the job. I also repeatedly asked or professionally prepared invoices with vendor name and address, job details and the most important of all, the invoice number - all of these essential information is important to keep track of expenses for my projects. The SMS texts message and e-mail messages were not appropriate for this purpose. I explained to Rick that my CPA requires them many times. I even sent him a sample invoice and quote in Microsoft Word template - he never understood what I was asking. He is a nice guy, but not a good project manager or competent business person. The work was done, however, the work quality is fair to good - I had to go back and correct some sloppy work. Lacking attention to details and follow up bothered me. The biggest issues is the lack of clean up and keeping the worksite cleans so he and his crew gets an F. I do not think I will be hiring his company in my future projects."

"He hired Tom Harrop to install kitchen cabinets and a heater under the kitchen sink, vinal flooring, plastering in a small area, add ceiling lighting and a shiplap ceiling. Once the work was done I asked Tom to do a walk through and he refused saying he stood behind his empoyees work. Here are the PROs and CONs. PROs: 1.) work was completed in a timely fashion 2) they did a beautiful job on the shiplap ceiling and lighting. CONs: 1) The brand new white cabinets had some nicks requiring paint touch up. 2) Terrible job on the floors! Uneven spots, lengths are uneven at the edges, gaps showing, no finish work. Terrible job!! 3) plastering looks like it wasn't even done! And there is some peeling of paint on the plaster job. Terrible job!!! 4) we were promised and paid for an under the kitchen sink heater which we never received. Called multiple times with no response. Lesson learned, will never use Tom Harrop again!!"

"Clement and his team painted my living room, bathroom and kitchen. They were consummate professionals who took pride in their work. Clement went above and beyond by fixing small repairs and making suggestions. They removed furniture and wall hanging and put them back after the paint had dried. I would recommend them without hesitation and will use them again."

"Truly one of the best experiences we have ever had with home handyman services. Scott came by and scoped out the job expertly and listening carefully to our needs. He is amazingly knowledgeable and offered wonderful suggestions about our overall needs as well as the specific job we contacted him about. His colleague, Matt, followed up and actually did the work. He is a remarkable technician, understanding exactly what we needed (in this case cabinet remodeling and replacement) and followed up ensuring that the work was precise and not only met our requirements but also ended up looing better than we had expected. He is meticulous in his work, but also highly sensitive to ensuring that everything he does leaves the area cleaner than when he began. He gave us excellent suggestions on other work we were exploring. Scott and Matt are really wonderful people. I followed up with Scott with questions, and he said we are his customer now -- feels like being part of his family!"

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"Claudio was great to work with. A friend recommended him and we felt immediately in good hands. His team did everything from a new front deck to structural improvements to our home, moving walls, and finish work. All was a great experience with Claudio! Even when an issue popped with electrical work from one of his sub contractors (after Claudio had been fully paid) he came back to our house and made it right without hesitation. A true professional who cares about his business and customers. We would strongly recommend Claudio and Coastal Counters and Cabinets! "

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"It was a pleasure working with Adolfo and his team. They were meticulous in every stage of the complete bathroom remodel. "

"Very good Professional as keeping in touch with me in as far as timeliness. Cleaned up daily and when job was finished everything was put back in place. Very happy!"