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"Went very well. Work was quick and to the specified design"

"I am writing to formally address the issues concerning the project I hired Jackson of J & M Concrete to complete at my property. The scope of work was to diagnose and repair a pond leak as well as address a sinkhole, with an estimated project completion time of 2-3 days. The estimated total price was $6300, of which 50% was to be paid in advance, $3150 was paid. On January 2, 2025, Jackson, of J & M, poured some concrete, which was to cure and settle before the next phase. The project was left incomplete. Jason removed all equipment and left the job site by the next morning, leaving large ruts in the yard from the trackhoe and other heavy equipment. The sinkhole was not addressed, nor the pond leak. It has remained unfinished and has been getting worse during the last 2 and a half months. I called days two and three when there was no sign of them coming back and made numerous phone calls over the next couple months to find out when they would be back to finish the job, seeing as they were paid beyond the scope of the job they did. It has been more than 2 ½ months and no return phone call. At the end of February, I received a letter from the concrete company contracted by J &M, Smyrna Ready Mix Concrete, which is seeking payment for their services – “Notice to Contractor and Request for Notice of Commencement, O.C.G.A & s.44-14-361.5.” I called them and found out that their bill had not been paid by J & M. I notified Jackson about this matter and he texted back saying he was in Florida and would call in the upcoming week due to a death in the family. As of today, March 13, the pond continues to leak, and the sinkhole remains unresolved, even growing in size. The equipment used during the project caused enough damage to require that additional fees be spent for hiring a landscaper to address the ruts in the lawn left by the trackhoe, as well as the excavated hill dirt used to block the creek from flowing into the pond. The partial blockage diverted the water, causing it to overflow its banks. Fortunately, the blockage has since been cleared."