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I have been doing tile and flooring for over 20 years with a lot of satisfied customers . Licensed and insured

42 years in the tile business. 10 years in the Handyman business. New Construction, Remodeling. Do it right the first time with quality and care you don't make money on call backs.

"They were very professional, conscientious and great at all that they did for us. We would use them again. <br />"

"Overall, I was very satisfied with Premier Surfaces. Lindsey was my project manager / sales associate. She met my wife and I on a Saturday morning as a special appointment (they do not have regular hours on Saturday, appointment only). I had gotten another quote from a different Granite installer that was slightly higher and they only allow you to see their slabs during the week, which is an inconvenience for me. Lindsey was very nice to us, and she answered all our questions. I felt like she went above and beyond for our whole buying experience. We picked a slab, setup a measurement appointment (really early in the morning during the week, like 7 am or earlier). The measurement appointment was on time and took a reasonable amount of time (maybe 30 minutes). My only disappointment with Premier surfaces is they sold me on their SlabSmith program which supposedly allows you to see how your countertops will look upon installation. I took this to mean it would take a photo of my kitchen, and show me exactly what it would look like in a 3d image. The reality is that it shows you a plan view (from above) of what your countertops will look like, and we chose a black granite which had minimal color variation, so it looked like a few black boxes. Lindsey sent me another version of it that had a grainier granite and it still wasn't what I expected (3d), but I could see how it could be helpful for some folks. I just didn't think it was that big of a deal. For the installation, it was relatively easy to schedule, they were supposed to be at our house at 3:15 and they were about 1 hour late, the 4 hour installation time took about 3.5 hours, and ultimately it resulted in a beautiful end product. So I think there's some room for improvement, but I still would use them again without hesitation. See photos below for before and after (also had floors done) and the photos of the Slabsmith."

"I usually don?t leave reviews. But I would really like to give a positive shout out to Chattanooga Granite and Marble, Karla, <br /> its owner, and all the crew. <br /> First, I will mention that we had a very negative experience with another granite shop, which installed granite in our home twice and both times it was measured, cut and installed incorrectly. As a result of this, we were without counter tops in our kitchen for a month. <br /> Luckily, we found Chattanooga Granite and Marble. From the moment we walked it, all the attention in the store was on us. <br /> We were introduced to Karla, the owner of the business, who personally walked us around the shop and explained everything about the process ? from choosing granite to installation and follow up.  I was very nervous based on our previous experience, but Karla assured us that they will take a great care of us and will deliver based on our expectations. She did not lie! :):):) <br /> We chose the particular slab of granite and scheduled measurement and installation appointments on the spot. Everything went as promised: measured perfectly, cut and installed on time, looks beautiful. Professionalism, quality of work and customer focus <br /> have exceeded our expectations. We will be happy to work with Karla again in the future. <br /> If you are looking for a local company that offers great quality granite and excellent execution, Chattanooga Granite and <br /> Marble is the place. You will not regret it! <br /> P.S. Just a note about their customer focus: we have an issue with the kitchen cabinet that will be corrected at a later time, so not all of the granite was installed. Karla has made special accommodations to measure and install the rest of granite when our kitchen is fixed. <br />"

"Dave is the hardest working individual I have seen, his pride in workmanship is second to none, he arrives on time and is very respectful of your home. Our project turned out beautifully and exceeded our expectations!"

"Laura is so easy to get along with.  Lets me email her with my plans, she draws them up, emails them back, gets it into production and a few days later it's ready for install.  It's always perfectly cut and fits accurately.  I will continue to call on them in the future if I ever need more rock. <br />"

"They were very thorough in confirming our requirements before fabricating, worked with us on our changing installation schedule, and completed the installation quickly and professionally; confirming that we were 100% satisfied with the installation before leaving. We had some etching problems a few weeks following the initial installation and they sent a crew out to polish out the etches and re-sealed the counters. They stand by their work"

"It want well.  Any problems I had were addressed immediately. <br />"

"The quality of the solid and Engineered wood is very high. Compared to previous product I experienced from other suppliers their finish is harder and less chances of being scratched. Each box of the Solid wood always has two 7' long planks. This give you enough long planks to be used in special situation like establishing the reference start line while installing. Mill work is good, so installation went smoothly. The problem I don't like is that they charged me two different shipments because the solid and the Engineered wood comes from different parts in the US."