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"They were very professional when interviewing them but had to wait two months for them to start. Work was very sloppy and complained about moving outside the refrigerator. Had a problem with the sealer. Finally came back a month later to fix it. Left black marks from the machine on the lanai floor. Sent wife back to fix the problems and left the floor in worse shape than before. I sent them a long email and eight pictures and have not heard from them since. Had to hire another company to come and repair the mess."

"I found this company to be very responsive to my needs. I had to postpone the coating on my walkway and my pool deck 4 times because of bad luck weather and a hurricane. close to 2 year before it was completed but not the companies fault. it was stupid IAN hurricane. They allowed 2 days to complete the job. and they used both days. They drove from Venice to Ft Myers beach each day. 5 guys were prepping the pool surface for hours. They had everything they needed and really did allot of work to get surface ready for the coating. Plastic was hung over every door and window. so no dust entered my home. over the pool they laid a huge tarp and taped it to the pool inside wall. same with hot tub. I had lots of surface cracks they were all ground and filled. I hade a special slotted drain i wanted installed just perfect in the floor and they did what I asked until it pleased me. on day 2 the product was applied in 3 coats and they rolled the surfaces 6 separate times. and they sprinkled no slip aluminum sulfate on the surface. its like sand. Cleanup was very complete. they vacuumed up everything. pulled all the plastic out and left a very nice job behind. I am leaving so much detail because i wanted to convey how through of a job the crew did. when they left they put yellow caution tape around so no neighbors left tracks on my new surface. The job they did was beyond my expectation. and after such a good experience I will be using them again. My pool guy wants to use them and my 2 neighbors. I will be leaving picture of my new specked blue pool deck and outside walkway."

"They used a concrete surface to cover cracks."

"Excellent service. The communication was clear and concise. "

"They did a great job, on time and very professional and friendly!"

"I interviewed quite a number of Flooring companies and in the end I chose Frank’s Premium Flooring. I chose Frank’s because after all the discussions with the various companies Frank was the most honest and straightforward. Frank won’t waste your time. He suggests colours and gives all the pros and cons of epoxy on a board he has created. If you want to deal with a company that is honest and stands by their install and product then pick Frank’s. My gut told me to go with Frank and I am so glad I did. My lanai floor looks amazing. It was so pretty I didn’t want to walk on it. I am so pleased I chose Frank. If you are looking for an honest, decent, good old-fashioned, hard working company then choose Frank’s."

"WARNING: DAN IS THE BIGGEST LIAR, HE WILL PROMISE ANYTHING UNTIL HE GETS THE MONEY. We hired DANN FROM PREFERRED POOL AND PAVERS (PPP) to install a paver driveway and walkways to the front of our house and the backyard. Within a month we started experiencing problems with the installation and the quality of the pavers. 1) The pavers we ordered are called MEGA SMOOTH. We have pictures of the driveway that show how NOT SMOOTH, uneven the pavers were installed; 2) The aggregate in the pavers is popping out causing holes and the pavers are degrading, 3) The pavers are moving and separating causing large gaps, 4) 2 types of pavers, "Mega Smooth" and Mega Stone" were intermixed in the installation. We were told the difference in the pavers was Mega Smooth is a 3 piece paver and Mega Stone is a 2 pc paver. This is not true, the shape/texture is very different. PPP made several unsuccessful attempts to repair the problems. New pavers were ordered to replace defective pavers, but PPP, nor the factory, could communicate what the quality standard is for the pavers to determine which pavers would be replaced from a factory defect. Also, when the first pallet of replacement pavers arrived, it was the wrong color. PPP disappeared after this. Finally, the pavers were never sealed. I BELIEVE IN KARMA AND I KNOW WHAT YOU GIVE ALWAYS COMES BACK. DAN YOU STOLE MY $20000. HERE ARE A FEW OF MANY PICTURES OF WHAT I MENTIONED ABOVE. THESE ARE 2 MONTHS AFTER THE INSTALLATION AND YOU HAVE SEEN THIS FIRST HAND. THEY WOULD BE PERFECT FOR YOUR WEBSITE SO EVERY ONE CAN SEE YOUR HORRIBLE WORK. DAN ENJOY MY $20000 UNTIL KARMA HITS."

"Sales pitch and ideas were great. Service was not. The company required a 60% down payment and then it took a month longer than I was told it would be to start my project, and that was after several phone calls and emails trying to get information. The company had almost two months to correctly order my materials. On the morning of installation, three Spanish-speaking men showed up at my house, (I don't speak Spanish), that evidently had no knowledge of the subject of my project, because one seemed to be trying to communicate with me about the pool cage area. My project was the porch and sidewalk. Thank goodness that I took the day off from work! One worker called the project manager, which gave me the opportunity to speak with him to learn that he was tied up in traffic and arrived some 1 1/2 hours later without the pavers. After going over my contract regarding materials, he left and returned about 2 1/2 hours later without the correct pavers that I contracted for and no polymeric sand, for which I paid extra. I then received a phone call from Peter, the owner, who told me that if I wanted the pavers that I ordered it would be another five or six weeks! I felt that I had no choice but to settle, because by now my porch and sidewalk are torn up from being prepped for the pavers. The pavers were installed and I was told that someone would come to install the polymeric sand the next day. I tried to contact, Peter, the owner, because no one showed up all day - no response. When I arrived home at 4:00 pm, a man had just arrived and indeed installed the sand and sealed the pavers. Throughout the installation process I was getting very sick. The owner wasted no time calling me the next day for the remaining payment. When I told him that I was in bed with pneumonia and that I would see that it was taken care of the next day, he pressured me to put a check under the mat anyway, after giving me a $160.00 discount for not providing the pavers that I contracted for, and offered to bring me chicken soup! I was not happy. A few days later I learned that two of my sprinkler heads had been covered up, and had to be repaired. Their contract allowed for the company to add charges to my bill for such things when they have to replace something not specifically listed in the contract, but I received no response from the owner, when I sent him an email about my project and my added expenses because of their errors. I realize that my project was evidently a small and unimportant one, but I also know that the markup is typically much higher on a small project. Irregardless, a contract is a contract and your company definitely did not meet my expectations. I treat my customers big or small with honestly, integrity and respect, and expected the same from this company - didn't happen. I have waited several months to post this review, because I was hoping to hear something of an acceptable explanation from the owner after sending him an email that included review information and more, but did not."

"Only did about one third of the work- could not complete without me signing a waiver relieving them of any damage done to my pool surface. This was not mentioned until after approximately one third or less of the work was completed. Management was condescending and unwilling to negotiate as they wanted half of the contracted money and barely completed one third of the contract. None of the issues we hired them to correct were fixed and I have zero confidence the pool deck is actually stabilized as they claim since the technician stated to me the day he was there that he could not complete stabilization without injecting more foam which he could not do without possibly damaging the surface of my pool. After paying them more than $3,200.00 it looks worse than it did before they showed up. BUYER BEWARE!!!!!"

"This was a great contractor experience! Devin and his crew were polite, professional, knowledgeable and a pleasure to work with. Our concrete driveway turned out perfectly and looks amazing. If you want great customer service and perfect concrete then we highly recommend calling Holland Concrete."