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"Excellent! Professional in every aspect. Crews were always on time and had a keen attention to detail. The site was always in order & clean. Jamie is great & easy to work with, he can come up with a workable solution to any situation. Looking forward to working with Encompass & crew soon on another project."

"Work was performed wIth excellence. I like that I was asked if I'm satisfied and he guaranteed the work. He gave suggestions to improve my original plan. Also friendly and pleasant personality."

"Jason from Day 1 was very helpful in walking us through the process and various design options. During execution of the project, he was personally involved in every aspect of the project. He also went an extra mile to get all the permit done even though the county process was complex. Good quality of work, completion on time and in budget. Overall highly satisfied with the project and Jason's professional way of working"

"I gotta tell ya, Roger is the man! He recently had his crew did some work on my back porch, installing screens, plexiglass, and a door, and boy, did he knock it out of the park! The screens weren't his, and neither was the door - he got 'em from a different company. But Roger and his men? They didn't bat an eye. They took those pieces and made 'em fit like they were made for my porch. Now, my porch has several imperfections, and the frames were not even. But that didn't stop Roger. He worked around all those bumps and chips, fitting in the screens and plexiglass like a pro. Not a gap in sight when he was done! And let's talk about communication. Roger kept me in the loop the whole time. No fancy jargon or anything, just straight talk about what he was doing and how he was doing it. Made the whole thing feel like a breeze. Now, I know what you're thinking - this must've cost a fortune, right? Wrong! Roger's prices were super reasonable. I mean, considering the top-notch job he did, I would've expected to pay a lot more. So, if you're looking for a contractor, give Roger a call. He's a straight-shooter, a hard worker, and he'll get the job done right without breaking the bank. Trust me, you won't be disappointed!"

"From initial visit we felt comfortable w Michael and his knowledge in this area. Factory Direct handled the entire project from HOA approval Permitting to completion to exceed our expectations. Great job well done now enjoying an enclosed area we love."

"Juanes and his team were phenomenal. They were on time and on budget. They executed exactly as they said they would and kept me in the loop the entire time. One of the best aspects of working with them was their recommendations and assistance with design choices. They handled everything from start to finish and were extremely professional. Could not have asked for more!"

"Great quality work"

"I lived here through the gutting and reworking of my Master Bath, construction and outfitting of my Master Closet, the gutting and reworking of the Hall (Jims) Bath, the expansion of Jims Closet, Jims Coffee Closet, replacement of 7 Windows and demo, floor, wall, and door on Laundry/Utility Room. Jim is our room mate and master designer/ decorator of all the updates to our comfortable home When we, Mark and I, moved here the Master bath was a simple 6 X 9 - 3 piece. There was a 6 X 9 dressing area so we knocked out the wall and changed out the 3 piece for a corner soaker tub, a small corner shower and an over sized single vanity with storage pieces. The third 6 X 9 area was a small walk in closet. NOW : The small walk in closet became the prettiest shower I've ever had. Lovely linen like oversized ceremic tiles with small hexagon slate tiles on the ceiling and the floor, Most of one long wall is glass with no door and no sill at the entry. We installed some grab bars - I should say Florin installed the grab bars and did the shower construction and beautiful tiling. His attention to detail and making sure everything lined up perfectly keeps amazing me. There is a combo ceiling exhaust fan/heater and a single can light. We opted for a regular overhead shower and a hand held shower on a bar. The rest of the bath room came together perfectly. We have a new double vanity with a quartzite top, undermount sinks, single lever faucets, new mirrors. there is a smaller footprint but bigger interior soaker tub and all new reconfigured plumbing. The only hold up on the project was the additional plumbing, including upgrading cast iron to PVC, that needed to be done when we (I) changed the orientation of the tub and toilet. The only things we kept from our original bath were three wall light sconces and the almost new toilet. Dennis, Florin and the rest of the crew went out of their way making sure things were just right for me/us. MASTER CLOSET- Our fourth bedroom was a backup kid guest room and Marks closet dressing room from when he used to have to get dressed in the middle of the night. It was situated in between our Master Bdrm and Jims room. Florin knocked out the wall between the two closets, closed off the doorway and then partitioned off an addition to make a nice walk in closet for Jim and a super walk in closet connected by a brand new barn door type slider in the brand new doorway for me - and I got the double windows too. We have a combo of a couple furniture pieces and new built in shelves, drawers and hanging rods. JIMS BATHROOM - replaced tub & shower with a walk in shower with a floor to ceiling glass panel. Replaced the old vanity with a new large single sink vanity. Tiled with same Linen look ceramic tiles floor and walls to ceiling. Small slate hexagon tiles on shower floor. New mirror and light fixture. COFFEE CLOSET - the hall linen closet bumps up to shower water line so we had a water line run into the closet to hook into a coffee maker. Hot water for tea. Very handy. LAUNDRY/UTILITY/PANTRY - The original owner had made an opening between the Laundry room and the Family Room (our living room) and made a pass through with a bar top - there were some not very useful built in shelves so we had Florin tear it all out, close off the opening and install a bifold door. Then he replaced the black and white checked tile with some leftover tile from the bathrooms. We were able to combine some shelving and made more pantry space. And we don't have to look at it any more. Are we happy with our re-do - you bet! Do I recommend PHI - Dennis, Florin, Bennie, Danny, Ross, Tyler et all? You bet! Will we hire them again? You bet!"