Get matched with top fridge, freezer or ice maker repair or service pros in North Branford, CT

"Jim called back immediately after my initial contact, and came to assess first thing the next morning. He fixed the mess I made - DIY is not my strength, and I added a second leak through my efforts. Then he took the time to find the original leak - it was a slow leak, and didn't present immediately. He found the problem, ordered the part before he left, came back after the weekend to install. He showed where the old part had deteriorated, and left the part with me. $206.32 in total for two visits, the part and the repair. More than reasonable! On a side note, Jim is a delight to talk to. Friendly, interesting and personable, and that was an added bonus. Tons of experience and extremely trustworthy."

"We chose the right company to remodel our kitchen when we went with Kitchen Counsel. Mike was great to deal with from the very beginning. He was up front about what could be done, how long it would take, his prices were reasonable and I was thrilled that I could have any color cabinets I wanted. He gave us a 5 week window for completion (of course, we have an older house, so I added two more weeks for unforeseen problems). The job was completed in 5 weeks – Wow! I have to say the best part of this whole experience was working with Mike's team. I can't say enough about how much John and Jack did for us during this process. They definitely went above and beyond the task and did a wonderful job. The cabinets are custom made maple, their doors are perfectly hung and balanced, the quality is perfect. I am totally thrilled with my new kitchen and would 100% recommend Kitchen Counsel for any job. Thank you sooo much Mike!!"

"It went very well. He came quickly, and he diagnosed it almost immediately. He's a little bit of a jokester; he's funny. I like that guy a lot. He was very professional, and I would use them again."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

Owner operated. No subs. Cost is determined by the job. No travel charges. Service fee of $100 applies as of (10/01/13). May contact through e-mail at jpfshaw@aol.com

"Phil Catanzaro was great to work with from start to finish. I appreciated him checking in before, during, and after the project. Requesting the quote and scheduling the work was seamless, and the crew was friendly, fast, efficient, and skilled. I will definitely recommend them to my friends and neighbors, and will reach out to them again for any future work."

"I have used Tim for a few years now. It has been a wonderful experience overall. He is professional, reliable and reputable. I would recommend him to anyone with appliance issues."

"Service was timely. Unfortunately the cost to repair our 12 year old appliance was more than half the cost of a new one, so we replaced. Still very happy with the service and would use again."

"Repair Clinic sent me a water intake valve that had some scuff marks and an unnecessary fixture (which I thought nothing of, assuming it had been removed from a new dishwasher). When the part did not fix my dishwasher's issue, I ordered a circulation pump, which also failed to fix the issue, so I decided to return both parts. Repair Clinic blamed me for the scuff marks and extra fixture, which is unacceptable. They referenced their return policy which states that parts which have been installed cannot be returned, and denied me any form of refund. For all I know, the water intake valve was defective, and I have no recourse. Don't put any stock in the "No-Hassle 365-Day Returns" they proudly tout on their homepage. Instead, expect finger-pointing and uncaring dismissal. You are better off with one of their many competitors."

"We have been very happy with multiple repairs. Highly competent and professional. Very reliable and responsive"