Ross Construction
Ross Construction
With 9 plus years of experience serving the Somerset, MA area, Ross Construction is your solution for all your home improvement needs. We take great pride in our extreme professionalism, timeliness and superior customer service on every job. We make sure to develop a lasting relationship so that the next time service is needed there will be no question on who to call. Satisfaction guaranteed!
"We chose Glenn Ross Construction as the contractor for renovations on our home. We had the money for renovations built into our mortgage when we bought the house. This included contingency for changes that happened above and beyond the original work. Glenn did not submit the change order invoice when he was supposed to and our renovation loan got closed out. This was even after myself and the bank asked him to submit it so I assumed it was all set. He was paid in full for the original contract and signed a final lien waiver saying he was paid in full on the project and was not owed any money. He must have realized after the fact that he forgot to submit the invoice for the change and is now threatening a lien on the house if we do not pay the change order work out of pocket since the bank wont pay it. I completely understand he did the work, but this money was not supposed to come out of our pocket directly and the way he went about asking for payment was pretty rotten and extremely unprofessional. He did not even explain he made a mistake and immediately jumped to threatening a lien as soon as we asked him about it. We would absolutely have been agreeable to working something out had he approached us professionally. On top of all this, the work took way longer than it was supposed to because of issues on his end, and he did not even complete all the work as far as touchups. We also had to fix a window that Glenn himself installed incorrectly. We also paid a painter for work he could not finish because the living room was not done by the date Glenn told us it would be. Lastly, his crew threw out a few hundred dollars of Xfinity security equipment that we needed to return to Xfinity after we specifically told them we needed it. Glenn refused to acknowledge his crew did anything wrong. We ended up paying for that out of pocket and did not ask for a reimbursement. This whole experience with him was a nightmare."
Rikki H on March 2022
With 9 plus years of experience serving the Somerset, MA area, Ross Construction is your solution for all your home improvement needs. We take great pride in our extreme professionalism, timeliness and superior customer service on every job. We make sure to develop a lasting relationship so that the next time service is needed there will be no question on who to call. Satisfaction guaranteed!
"We chose Glenn Ross Construction as the contractor for renovations on our home. We had the money for renovations built into our mortgage when we bought the house. This included contingency for changes that happened above and beyond the original work. Glenn did not submit the change order invoice when he was supposed to and our renovation loan got closed out. This was even after myself and the bank asked him to submit it so I assumed it was all set. He was paid in full for the original contract and signed a final lien waiver saying he was paid in full on the project and was not owed any money. He must have realized after the fact that he forgot to submit the invoice for the change and is now threatening a lien on the house if we do not pay the change order work out of pocket since the bank wont pay it. I completely understand he did the work, but this money was not supposed to come out of our pocket directly and the way he went about asking for payment was pretty rotten and extremely unprofessional. He did not even explain he made a mistake and immediately jumped to threatening a lien as soon as we asked him about it. We would absolutely have been agreeable to working something out had he approached us professionally. On top of all this, the work took way longer than it was supposed to because of issues on his end, and he did not even complete all the work as far as touchups. We also had to fix a window that Glenn himself installed incorrectly. We also paid a painter for work he could not finish because the living room was not done by the date Glenn told us it would be. Lastly, his crew threw out a few hundred dollars of Xfinity security equipment that we needed to return to Xfinity after we specifically told them we needed it. Glenn refused to acknowledge his crew did anything wrong. We ended up paying for that out of pocket and did not ask for a reimbursement. This whole experience with him was a nightmare."
Rikki H on March 2022













