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Find Appliance (major electric appliance) installers and replacers in North Dartmouth

Avatar for Empire Today�
Empire Today�
3.28(
83
)

In business since 1959

Free estimates

"As an award-winning journalist with an investigative reporting background, I am shocked that Empire Today has been in business as long as they have with how poorly they treat customers. We had a luxury vinyl plank floor installed last August. The salesperson assured us that this was scratch-proof, but that if we did have any issues, the warranty would cover it and that Empire had a great warranty. Well, six months later, the floor is covered in scratches from light use - essentially from pulling out a chair here and there and walking across it. It's in a dining room, so we hardly ever eat in there and mostly walk through it. We have sat at the table a handful of times in six months. Yes, we have pulled out chairs for those times, but who would expect scratches like this from such mild use? We're pulling them out gently, not dragging them across the floor. Clearly, this floor was defective when installed if it was supposed to be as scratch-proof as the salesperson said it was. Their customer service manager (based in Massachusetts) has been extremely rude and unsympathetic and insists the manufacturer warranty and the one-year Empire workmanship and servicing warranty don't cover scratches. This goes against everything the salesperson told us. The one-year warranty has a list of what is not covered and scratches is not among them. It says you can obtain warranty services for defects. When I suggested that these scratches were a defect that got worse over time, the customer service manager LAUGHED AT ME and said she had my email saying that we caused it by pulling out chairs. I asked to speak to someone above her, and she refused to give me another name. I said, I'm upset enough to go to the Better Business Bureau and you're telling me there is no one else I can speak to who is above you and has the authority to potentially rectify this? By this point, I was raising my voice as she was so rude and unsympathetic. She repeated she was the customer service manager and there was nothing else that could be done, other than express our frustration to the sales manager so they were aware that possibly their sales team was giving out incorrect information. However, the sales manager, according to her, would not have the authority to rectify the situation because, apparently, she is the only one within the entire Empire Today Corp. who can be bothered with customer service problems. What??? She wished me a good day and hung up on me, not caring that I was prepared to go to the Business Bureau, write negative reviews, and do whatever I could to resolve this. She chuckled again and said, “You do what you need to do, but the warranty does not cover scratches.” I have never dealt with a customer service manager who was so unhelpful and rude, just shutting me down completely. Unbelievable and we will be taking this to the Better Business Bureau and making sure everyone we know does not use this company."
Recommended by56%of homeowners
Handy scott
New to Angi

Handyman, I'm a motivated hard working person I do all kinds of home improvement jobs, decks finish paint bathrooms tiles plumbing electrical, demolition house clean out, yard work Vinyl,roofs etc

Siding Etc
5.00(
2
)

In business since 2005

Free estimates

Owner operated. See website for additional services offered.

Recommended by100%of homeowners
Avatar for A&H Remodeling
A&H Remodeling
New to Angi

Free estimates

Warranties offered

For all your home improvement needs! Frame to finish, kitchens and baths and everything in between....

Home Depot
4.29(
34
)

We're here to help you do more. Provide the know-how you need. Give you the resources to get it done. Unleash the doer in you.

Recommended by97%of homeowners
C&S Custom Builders Inc.
New to Angi

In business since 2006

Free estimates

Warranties offered

General Contractors specializing in residential construction, renovation and repair.

Avatar for DELL & SONS, Inc.
DELL & SONS, Inc.
New to Angi

In business since 2005

Free estimates

Warranties offered

Welcome to DELL & SONS, Inc. We are a family owned and operated business that provides our customers with quality bathroom renovations at affordable prices. \nWe offer a wide variety of options to fit your needs and budget.\n\nDELL & SONS services commercial and residential properties. Feel free to contact us for a free consultation and estimate. Get the bathroom you’ve always wanted at a price you can afford. Call today.

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FAQs for appliance (major electric appliance) installation and replacement projects in North Dartmouth, MA

A pro starts by setting the units in place and connecting them to the right plumbing lines, electrical circuits, and, for the dryer, a vent. If the hookups already exist, the job is quick. When they don’t, the installer must add plumbing, outlets, or a vent run, which takes more time and increases the price, especially when the laundry area is located far from existing utilities.

You’ll need the right pros for a tight stacked setup. A natural-gas plumber handles the water lines, drain, and any gas work, while an electrician installs the circuit the dryer needs. If venting or framing changes are required, hire a general contractor to patch the drywall or adjust the framing so that everything meets code and operates safely.

Permanent models need complete plumbing, electrical, and—for dryers—vent hookups. Portable units skip most of that and can run on a standard outlet with a temporary water connection. If your home already has a code-approved hookup, you just connect the new appliances. If not, hire a licensed pro to add the lines and vent so the machines run safely and efficiently.

Relocating a hookup costs between $500 and $5,000, as it may involve installing new outlets, gas lines, vents, and drain pipes. The price increases when the new location is far from existing utilities or requires additional framing and drywall work. Have licensed professionals evaluate your layout, provide a quote for the move, and handle the installation so that every component meets code and works safely.

The North Dartmouth, MA homeowners’ guide to appliance (major electric appliance) installations and replacements

From average costs to expert advice, get all the answers you need to get your job done.